Fleet Technical/Network Support Rep-Ship Rider III- Multiple Locations

Responsibilities

• Act as primary liaison between PMA-281 and the Fleet NavMPS user as an embedded member of the Carrier Airwing Staff
• Provide NavMPS-specific Administration/Data Base Administration advanced training for all NavMPS users
• Aid aircrew with mission planning when using NavMPS programs
• Maintain constant visibility with all NavMPS users to facilitate rapid response to problem resolution, training issues, and general day-to-day operations
• Provide cross-platform training and guidance to less experienced team members and team members from co-located programs outside of the mission planning environment
• Install and configure NavMPS software on all applicable NavMPS assets
• Integrate, test, and secure site unique software applications as approved by PMA-281
• Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets
• Offer technical advice, subject matter expertise, recommendations, and assistance to the government customer in defining and prioritizing requirements; designing and engineering system upgrades, replacements, and new solutions; and purchasing hardware and software solutions
• Support technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures
• Coordinate with enterprise network, web, database, and information assurance engineers and administrators for all installation, testing, integration, operation, maintenance, and troubleshooting activities
• Maintain constant awareness of the system security posture in accordance with DoD and local information assurance guidance and policy
• Prepare, pre-configure, and test deployable equipment packages for remote connection and operation, train users and support personnel on system set-up and operation, and provide remote support to deployed personnel
• Support CM and QA practices by adhering to configuration management and change control policies and procedures

Qualifications

• Education / Certifications: AS or AA in Computer Science, Information Systems, or a "Relevant Technical Discipline"
• ALLOWABLE SUBSTITUTION: Military service in an IT-related rating/MOS, may be substituted for an AS or AA degree.
• Four (4) years of experience in support of Defense IT systems may be substituted for a AA/AS or Military service in an IT-related rating/MOS.
• Experience: At least three (3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support, conducting training, on-site technical support, and underway/deployed CVN's, LSD's, LHA's, DDG's, CVW's, MAG's, MEF's, or USN/USMC Squadrons.
• Microsoft Office 365
• Must be physically able to lift/maneuver 100 lbs
• DOD 8570.01 certification required.
• Active TS with SCI eligibility.
• Certified COMPTIA Security+, or equivalent (additional certifications a plus, especially Network+), Certifications/experience in Linux and Kubernetes a plus
• CANES network system administration experience

Benefits

We are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.