FLEET SUPPORT TECHNICIAN

Overview

FLSA: Non‑Exempt. The Fleet Support Technician is a position within the County Highway Department responsible for supporting the maintenance, reliability, and daily operation of the county’s fleet of vehicles and equipment. This role provides hands‑on technical assistance, parts support, and operational coordination to ensure that vehicles, heavy equipment, and specialized machinery remain in safe, dependable working conditions. The technician assists mechanics and supervisors by performing minor repairs, assembling and preparing equipment components, maintaining organized inventory levels, and ensuring accurate documentation within the fleet management system. The position requires strong mechanical aptitude, the ability to read and interpret parts manuals and equipment specifications, competency with computerized inventory and record‑keeping systems, and effective communication skills when working with shop staff, vendors, and field personnel.

Benefits

• Wisconsin Retirement System (WRS) pension plan
• Countywide insurance plans plus growing access to local, no‑cost care options for everyday health needs
• Two dedicated banks of vacation and sick time, with vacation accrual up to 2× the annual amount and up to 150 sick days for full‑time employees
• Earn vacation and sick time starting on the first day of employment
• Commitment to a culture of respect, inclusion, and belonging

Essential Job Functions

• Maintain accurate inventory of fleet parts, supplies, and consumables; receive, inspect, and organize incoming parts; verify quantities and quality against purchase documents.
• Issue parts to mechanics and document usage in the fleet management software; track stock levels and reorder when required.
• Oversee the annual end‑of‑year shop inventory process.
• Participate in the RFP process for procurement of items such as plow blades, diesel fuel, gasoline, crack‑sealing material, sand, and chip‑sealing oils.
• Assist mechanics with routine maintenance and repairs on vehicles, trucks, and heavy equipment; perform basic diagnostic support, identify worn components, prepare equipment for repair, and complete adjustments.
• Assemble and prepare components such as hydraulic hoses, fittings, and attachments needed for repairs and maintenance tasks.
• Operate shop tools and equipment safely, including sharpening tools, servicing small equipment, and preparing parts for installation.
• Enter and update maintenance records, parts usage, labor hours, and equipment service history in computerized fleet management systems.
• Prepare basic reports as directed, including equipment service logs, cost data, and inventory updates.
• Maintain organized files, manuals, and digital records for fleet equipment.
• Program mobile and handheld radios, electronic light‑bar modules, and related equipment used by fleet personnel.
• Assist with equipment setup for seasonal operations (e.g., plow installation, mowing attachments).
• Communicate effectively with mechanics, supervisors, vendors, and field staff to coordinate repairs and part needs; use two‑way radios to relay information accurately and promptly.
• Maintain courteous, respectful interactions with coworkers, vendors, public officials, and community members.
• Follow all safety procedures, report hazards, and maintain a clean, organized workspace.
• Assist in maintaining shop cleanliness, tool organization, and safe storage of materials.
• Demonstrate reliable attendance and perform duties with professionalism in a public‑service environment.

Knowledge, Skills, and Abilities

• Knowledge of fleet maintenance practices, basic diagnostics, and minor repair procedures for vehicles and heavy equipment.
• Understanding of parts identification, equipment components, and operation of small tools, hydraulic systems, and shop machinery.
• Knowledge of inventory control methods, stock tracking, and requisition/purchasing procedures.
• Familiarity with computerized fleet management and inventory software systems.
• Working knowledge of shop safety standards and safe operation of tools and equipment.
• Understanding of two‑way radio systems, electronic light‑bar modules, and basic programming functions.
• Skill in assembling and preparing hydraulic hoses, fittings, and attachments.
• Skill in performing mechanical repairs, adjustments, and equipment setup.
• Strong organizational skills for managing inventory, tracking supplies, and maintaining records.
• Ability to read and interpret parts manuals, schematics, diagnostic tools, and equipment specifications.
• Competence in using computers for data entry, recordkeeping, and inventory management.
• Effective communication skills, both in person and over two‑way radio systems.
• Skill in safely operating shop tools, sharpening equipment, and small machinery.
• Ability to identify worn or faulty equipment components and recognize basic maintenance needs.
• Ability to maintain accurate records, prepare reports, and enter data into digital systems with high accuracy.
• Ability to work collaboratively with mechanics, supervisors, vendors, and field personnel.
• Ability to manage multiple tasks, prioritize workload, and respond efficiently to changing operational needs.
• Ability to follow detailed procedures, safety protocols, and departmental standards.
• Ability to lift, move, and handle materials and tools required for fleet maintenance work.
• Ability to remain courteous, respectful, and professional in all public‑service interactions.

Training, Experience, and Other Requirements

• Graduation from an accredited high school or possession of a GED.
• Vocational or technical training in automotive technology, diesel mechanics, equipment repair, or a related field preferred.
• Training or coursework in inventory management, fleet maintenance, or equipment operations is beneficial.
• Two (2) years of experience in vehicle or equipment maintenance, fleet support work, or shop operations.
• Experience with computerized inventory systems or fleet management software preferred.
• Experience assembling hydraulic hoses, using shop tools, and performing mechanical repairs desirable.
• Valid driver’s license required; a Commercial Driver’s License (CDL) Class A is preferred, with ability to obtain a Class A CDL within 6 months.
• Industry certifications (e.g., ASE) in parts handling, automotive service, or equipment maintenance are beneficial but not mandatory.
• Must be able to pass pre‑employment drug screening in accordance with CDL or county requirements and maintain a good driving record.
• Ability to meet the physical demands of the position, including lifting 50 lb., bending, standing, and operating equipment safely.
• Must demonstrate reliability, professionalism, and willingness to work in a public‑service environment.
• Ability to work independently, follow safety procedures, and adapt to changing operational needs.

Physical Demands

Walks and stands approximately 5 hours of an 8‑hour shift; moves 50‑lb. boxes and materials off carts onto shelves of various levels, using bending, stooping, and squatting to within 8 inches of the floor while lifting; pushes and pulls heavy carts. About 35 % of the time is spent seated at a desk, using hearing, near vision, and finger dexterity for computer input, calculators, or other office machines. Frequently uses verbal communication with employees. Sits, stands, bends, reaches, and moves about the office intermittently throughout the day. Handles papers, manuals, files, and copy paper. Drives a vehicle as required.