FLEET SUPPORT COORDINATOR

Qualifications/Minimum Requirements

• Possess a valid FAA Airframe and Powerplant Certificate.
• Have background in aircraft maintenance and experience consisting of formal and informal systems training and actual line experience with aircraft and engine troubleshooting; dispatch requirements; tools; ground support equipment; technical reports and forms, manuals, catalogs, and work practices.
• Good communication skills and able to read and write fluently in the English language.
• Have a minimum of five (5) years’ experience in aircraft maintenance, with a minimum of two (2) years’ experience in a supervisory role.

Key Responsibilities

• Ensure safety is the first consideration in all operations and must report any genuine safety hazard that could foreseeably cause or contribute to an aircraft accident as defined by SMSF 0-0.2 in accordance with airline policy.
• Use the corrective action processes for pending, chronic, or grounding aircraft discrepancies.
• Assist maintenance in troubleshooting the above type issues including difficult to resolve AOG aircraft.
• In coordination with Maintenance Control, direct Company and On-Call maintenance providers at all work locations to ensure compliance with the below responsibilities.
• Validate the analysis and identification of open repeat mechanical irregularity alert forms.
• Interact and coordinate with Maintenance, Maintenance Control, Technical Scheduled Production Planning, Technical Reliability and Engineering, Safety, Quality Assurance, Dispatch, the SOC Duty Manager, and Vendor Technical Representatives in the normal performance of their duties.
• Ensure the efficient use of the maintenance staff in the troubleshooting of pending, chronic or grounding aircraft discrepancies by establishing proper workflows, coordinating materials, tooling, and routing of aircraft required for repairs.
• Exhibit a high degree of professionalism with customers and all work groups both internally and externally.
• Develop strategies for irregular maintenance operations recovery.
• Will be cross trained as a Maintenance Control Supervisor and will be required to perform back up coverage in the absence of a regularly scheduled Maintenance Control Supervisor.
• Assist the Maintenance Department in troubleshooting aircraft with recurring maintenance issues by reading MDC downloads and other resources within GoJet Airlines.
• Provide feedback to Maintenance Control regarding post-troubleshooting events.
• Document and track completed Repeat Maintenance Program tasks for any further required actions. Documentation must include the disposition of all activities.
• Manage recurrent write-ups within established closure goals.
• Provide troubleshooting support for maintenance.
• Work with the Director of Maintenance to develop and refine Maintenance Department policies and procedures to enhance safety and efficiency.
• Attend the Morning Maintenance Meeting and weekly MRB.
• Coordinate with outside vendors on concise fixes and appropriate follow-up.
• Identify changes to the Maintenance Program that may be necessary to improve dispatch reliability and present to MRB.
• Cookordination with Technical Scheduled Production Planning and the SOC Duty Manager to ensure optimum fleet utilization, while preserving scheduled maintenance requirements.
• Cookordinate the movement and tracking of resources (i.e., parts, tools, manpower, technical data etc.) needed for repair of discrepant aircraft to ensure compliance with all company manuals and Federal Regulations including Deferred Maintenance Items and Repair Tracking.
• Identify and timely communicate any deficiencies with required materials, tooling, or staffing to the applicable Manager or department.
• Cookordinate with all required work groups or individuals to ensure that all maintenance is performed accurately and with a high degree of safety.
• Perform other duties as assigned.

About GoJet Airlines

GoJet Airlines operates as a regional partner for United Airlines, providing daily flights across the U.S. and Canada. Our commitment to safety, customer service, and operational excellence has established us as a leader in the regional airline industry. Join our team and be a part of our exciting journey in the aviation world!