Fleet Safety & Compliance Coordinator
NOW Courier Inc. · Indianapolis, IN · 1 wk ago
On-siteAdministrativeFull-time
Supports the Fleet Services Manager in maintaining compliance with DOT, FMCSA, company safety policies, and operational standards. This role monitors driver compliance, promotes safe driving behaviors, assists with fleet inspections, supports driver onboarding and training, and helps maintain a culture of safety. The ideal candidate has a foundational understanding of DOT regulations, Hours of Service (HOS) requirements, driver qualification standards, and transportation safety practices.
Responsibilities
- Regulatory Compliance Management
- Maintain DOT and FMCSA compliance requirements
- Manage driver qualification files
- Monitor Hours of Service (HOS) compliance
- Administer drug and alcohol testing programs
- Maintain CSA scores and address deficiencies
- Ensure audit readiness for DOT reviews and inspections
- Driver Safety Management
- Conduct driver onboarding and safety orientation
- Deliver driving and ongoing safety education
- Monitor driver safety performance and scorecards
- Conduct coaching and corrective action programs
- Reinforce safe operating behaviors and expectations
- Risk Management & Claims
- Investigate accidents and incidents
- Manage claim reporting processes
- Coordinate with insurance providers
- Conduct root cause analysis
- Implement accident prevention initiatives
- Identify and mitigate recurring risk trends
- Independent Contractor Compliance
- Verify licenses, insurance, and registrations
- Track compliance expirations and renewals
- Maintain contractor compliance files
- Manage Openforce and onboarding compliance requirements
- Ensure customer-specific compliance standards are met
- Monitor ongoing IC qualification status
- Safety Reporting & Continuous Improvement
- Monitor fleet safety KPIs
- Track telematics, dash camera, and ELD data
- Conduct safety audits and inspections
- Lead safety committees and improvement initiatives
- Review compliance trends and recurring issues
- Report safety performance metrics to leadership
- Administrative Responsibilities
- Maintain safety and compliance records, reports, and documentation
- Prepare safety-related reports and metrics for management review
- Support audits, investigations, and compliance reviews as assigned
- Assist with special projects and other duties related to fleet safety and compliance
Requirements
- Associate's degree in Transportation, Logistics, Business Administration, Occupational Safety, or a related field preferred. Equivalent combinations of education, transportation experience, fleet operations experience, or DOT compliance experience will be considered.
- Strong knowledge of FMCSA and DOT regulations
- Experience managing driver qualification files
- Experience with audits and CSA scores
- Safety certifications (CSP/CDS) are preferred
- Experience with ELD systems, telematics, and safety analytics tools
- Excellent investigation, problem-solving, and analytical skills
- Strong communication and training abilities
- Ability to influence and drive behavioral change across teams
- Highly organized and detail oriented
- Resourceful and creative
- Analytical skills and problem-solving ability
- Ability to adhere to time and attendance policies
- Must exhibit professionalism and be effective working with customers, contractors, vendors, and employees
- Skillfully convey information on a wide range of topics to a diverse target audience
- Proficient with commonly used office software (MS Word, Excel, PowerPoint, Outlook) and telephone/internet communications
- Ability to be accessible to contractors and employees as determined by department standards
- Ability to handle confidential information
- Maintain regular and punctual attendance
- Effective prioritization and time management skills
- Ability to work in a fast-paced, high-pressure, deadline-driven environment
- Strong initiative to strive for continuous accuracy, quality, and timeliness of information
- Ability to manage multiple projects and tasks simultaneously
- A genuine commitment to quality and building a corporate culture committed to excellence
- Must have and maintain a verifiable Driver's License, demonstrated safe driving record, and remain insurable through the company's liability insurance carrier
Physical Demands
- Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
- Frequently stand, walk, and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device)
- Occasionally climb or balance; stoop, kneel, crouch, or crawl
- Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work Environment
- Primarily operates in a professional office environment with minimal safety/health hazard potential
- May require operation in a warehouse environment with moderate safety/health hazard potential
- Noise level in the work environment is usually quiet to moderate
- Role is required to be on-site
- May require work beyond standard office hours (8AM to 5PM, Monday through Friday) and on weekends
Benefits
- Competitive compensation
- Comprehensive health care
- 401k/profit sharing
- Paid time off
- Corporate philanthropy
- Employee & family events