Fleet Operations Coordinator

Work Environment

This is a fully onsite position supporting a large commercial fleet operation. The role involves working in and around vehicles, coordinating maintenance activities, conducting inspections, interacting with vendors and clients, and utilizing Excel and other systems to track fleet operations. Candidates must be comfortable being on their feet for much of the day and working in a fast-paced operational environment.

Schedule

• Full-time, onsite
• Weekend availability required
• Some holiday availability required
• Standard business hours with operational flexibility as needed

Compensation and Benefits

Pay Rate: $20.00 - $26.00/hour

Duration: 9 Month Contract-to-Hire

If eligible, benefits may include:

• Medical, Dental, Vision
• Critical Illness, Accident, and Hospital Coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Voluntary Life & AD&D (Employee + Dependents)
• Short-term and Long-term Disability
• Health Spending Account (HSA)
• Transportation Benefits
• Employee Assistance Program (EAP)
• Time Off / Leave (PTO, Vacation or Sick Leave)

Individual compensation offered within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

About the Role

The Fleet Operations Coordinator is responsible for overseeing the day-to-day management of a variable vehicle fleet while ensuring vehicles remain operational, safe, and customer-ready. This position serves as the primary liaison between clients, vendors, and internal stakeholders, supporting fleet productivity, maintenance coordination, account management, and customer satisfaction. The role is ideal for candidates with fleet, vehicle rental, logistics, or operations experience who enjoy customer interaction and process improvement.

Responsibilities

• Manage daily fleet operations and vehicle availability
• Conduct detailed pre-service and post-service vehicle inspections
• Coordinate vehicle cleaning, detailing, and preparation activities
• Schedule and monitor maintenance, body repair, and mechanical services with third-party vendors
• Ensure returned vehicles are refueled and prepared for redeployment
• Maintain accurate documentation and records of fleet activities
• Support client accounts and provide ongoing customer service
• Build strong relationships with clients, vendors, and fleet personnel
• Recommend cost-saving solutions and operational improvements
• Track fleet activity, metrics, and performance using Excel and internal systems
• Collaborate with stakeholders to improve fleet processes and efficiencies
• Support account retention and growth objectives through exceptional service

Requirements

• High School Diploma or equivalent required
• Associates or Bachelors degree in Business or related field preferred
• 1-2 years of fleet management, fleet maintenance, or vehicle rental experience
• 2-5 years of customer service, client support, or account management experience
• Experience coordinating vendors and service providers
• Strong organizational and multitasking abilities
• Proficiency with Microsoft Excel, Word, and PowerPoint
• Experience with data entry and recordkeeping
• Excellent communication and relationship-building skills
• Ability to drive vehicles and remain on feet for extended periods
• Ability to work independently in a fast-paced operations environment

Skills

Must Haves:

• Fleet Management
• Vehicle Rental Experience
• Operations or Logistics Experience
• Customer Service
• Account Management
• Vendor Management
• Excel and Data Entry

Nice-to-Have:

• B2B client support experience
• Fleet maintenance knowledge
• Transportation or logistics coordination background
• Process improvement experience
• Reporting and performance tracking experience
• Experience supporting commercial vehicle fleets

Job Type & Location

This is a Contract to Hire position based out of Lockbourne, OH.