Fleet Manager

About the Company

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution, customers around the globe use the services of our family of brands: ContainerPort Group, UWL, and World Shipping, Inc. to simplify supply chains and reliably move freight.

ContainerPort Group (CPG®) is an award-winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America, supported by a safe and dependable fleet of nearly 1,300 independent contract drivers and a dedicated team of over 350 transportation experts.

About the Role

ContainerPort Group, a World Group company, is seeking a dedicated Fleet Manager to join our team at our new growing terminal in Kansas City, MO. The Fleet Manager serves as the direct link between our drivers and customers, building trusting relationships with our drivers and fully supporting them in day-to-day operations. This role is responsible for keeping the fleet committed to shipments that safely maximize productivity and provide on-time service to customers.

Responsibilities

• Provide leadership and supervise our fleet of owner-operators (truck drivers who own their own truck and contract with ContainerPort Group to transport freight).
• Monitor and ensure effective and efficient delivery performance, fleet profitability, and compliance with regulations.
• Assign equipment as needed to maximize efficiency and profitability of every delivery.
• Oversee fair and equitable distribution of loads amongst contractors.
• Plan and execute order of deliveries to create efficient load drop-offs and pick-ups.
• Accept and decline loads and coordinate with the Customer Success team.
• Negotiate rates with contractors outside of the ICOA.
• Develop lasting relationships with fleet of contractors to improve performance and encourage retention.
• Resolve customer/terminal/rail disputes involving contractors.
• Monitor contractor’s compliance and use discretion to take appropriate action related to DOT and compliance regulations, controlled substance suspicion, hours of service, and vehicle compliance.
• Coordinate required training for fleet of contractors.

Requirements

• High school diploma required.
• Alignment with ContainerPort Group’s purpose, brand promise, and core values.
• 2-5 years of intermodal/container transportation experience.
• Working knowledge of DOT regulations.
• Experience working with a fleet of contractors/owner operators.
• Exemplary customer service and interpersonal skills.
• Excellent verbal and written communication skills with the ability to convey information clearly and concisely.
• Strategic thinker comfortable in a fast-paced, deadline-driven environment.
• Ability to effectively prioritize and execute time-sensitive tasks.
• Computerized dispatch skills (experience using TMS).
• Strong computer skills, including MS Outlook, Excel, Teams, and Word.

Benefits

• Competitive compensation.
• Comprehensive benefits package: Medical, Prescription, Dental, Vision.
• Life, AD&D, & Disability insurance.
• Employee Assistance Program.
• Financial planning.
• 401(k) plan with up to 6% company match.
• Paid Time Off.
• Flexible work arrangements.
• Internal mobility & professional development opportunities.
• Tuition assistance.
• Bonus eligibility.