Fleet Maintenance Supervisor

About the Role

Under the general direction of the Fleet Services Manager, the Fleet Maintenance Supervisor oversees the repair and preventive maintenance of all City fleet vehicles, Fire Department and Police emergency vehicles, and heavy equipment operated by municipal departments. This position manages daily shop operations, ensures accurate tracking and documentation of preventive maintenance activities, oversees police vehicle upfitting, supports fuel island maintenance, and assists with vehicle and equipment specifications.

Responsibilities

• Oversees and directs the maintenance and repair of City fleet vehicles and heavy equipment to ensure safety, reliability, and operational readiness.
• Determines whether repairs are completed in-house or outsourced based on cost, complexity, workload, and warranty status; coordinates warranty claims and dealer repairs as appropriate.
• Develops and manages preventive maintenance schedules and monitors PM compliance.
• Assigns, prioritizes, and inspects work performed by Fleet Technicians.
• Supervises assigned personnel, including selection, training, coaching, discipline, and performance evaluation.
• Coordinates with the Service Writer and Inventory Specialist for efficient work order processing and parts availability.
• Ensures accurate documentation within the Fleet Maintenance Management System (RTA).
• Assists in developing and implementing division policies and operational improvements.
• Supports fleet lifecycle management, including vehicle replacement planning and specifications development.
• Oversees the “Make Ready” process for vehicles and equipment.
• Monitors division expenditures and assists with budget preparation.
• Enforces safety rules and regulatory requirements in shop facilities and fuel island operations.
• Conducts site inspections, including City fuel islands, for operational integrity and environmental compliance.
• Addresses operational concerns, customer service issues, and employee matters.
• Monitors shop performance and workload using established performance measures.
• Analyzes fleet maintenance data to identify trends and develop recommendations.
• Collaborates with the Data Analytics team to develop dashboards for key performance indicators.
• Coordinates maintenance and repair of public safety vehicles.
• Oversees vehicle make-ready and upfitting activities.
• Manages outsourced maintenance and repair services.
• Maintains effective communication with customer departments regarding vehicle status and repair priorities.
• Ensures compliance with safety, environmental, and regulatory standards.

Other Job Functions

• Maintains and performs minor repairs to fuel dispensing systems.
• Evaluates and recommends new equipment, tools, and technologies.
• Assists with vehicle replacement, surplus, and disposal processes.
• Provides technical guidance and hands-on assistance to technicians.
• Participates in special projects and operational initiatives.
• Attends meetings, conferences, workshops, and professional training.

Qualifications

Required Qualifications:

• High school diploma or GED required.
• Minimum of five (5) years of progressively responsible experience in automotive repair and/or municipal fleet maintenance operations.
• Minimum of two (2) years of experience in a lead or supervisory capacity overseeing technical maintenance personnel.
• Possession of ASE certifications, with ASE Master Automobile Technician and/or Master Medium/Heavy Truck Technician certification required within the first 12 months of hire.

Preferred Qualifications:

• Vocational and/or technical training in automotive or diesel technology.

Skills

• Knowledge of municipal fleet maintenance and repair practices.
• Familiarity with emerging fleet technologies, including electric and hybrid vehicles.
• Knowledge of City policies, procedures, and applicable safety and environmental standards.
• Proficiency in computerized fleet maintenance management systems (FMIS).
• Ability to interpret technical manuals, schematics, and manufacturer reference materials.
• Skill in planning, coordinating, and scheduling preventive maintenance and repair activities.
• Effective supervisory, delegation, and evaluation skills.
• Strong oral and written communication skills.
• Ability to analyze fleet maintenance data and performance indicators.

Knowledge, Abilities, And Behaviors

• Ability to embrace the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.).
• Effective communication with peers, supervisors, subordinates, and customers.
• Ability to produce desired work outcomes, including quality, quantity, and timeliness.
• Skill in planning and organizing work, time, and resources.
• Ability to exercise sound judgment and problem-solving skills in a fast-paced environment.
• Ability to build and maintain professional working relationships.
• Flexibility and adaptability in supporting organizational change and operational demands.