Fleet Department Specialist - Montgomery, NY

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies.

About the role

The Department Specialist will coordinate the Home Patient delivery routes and resolve problems related to method of delivery, across numerous facilities (up to 4-5 locations), multiple CDL Delivery Drivers (up to 45+ employees), and up to 4800+ home patient customers spread across numerous states with large geographical areas and geographical challenges. This person schedules and coordinates the transportation of products to satisfy customer requirements. Will analyze distribution, cost analysis, resources, and other problems to provide or formulate and develop modified solutions to business issues affecting the daily operations function.

Responsibilities

• Provides ongoing routing solutions to improve database maintenance and regularly generates reports using various software applications to analyze actual department performance.
• Arranges alternate freight transportation when vital.
• Assists with planning, coordinating, and scheduling for vacations, holidays, and other unplanned events on a rolling 12-week calendar.
• Performs a variety of traffic activities which includes the audit of freight bills, processing property claims, selecting and recommending carriers.
• Prepares and distributes daily paperwork for drivers to field operations contacts.
• Coordinates workflow with 3PL (e.g., Cardinal) to ensure that picking, sequencing, staging, and checking of products are completed accurately and timely for all private fleet and commercial deliveries.
• Works with management, vendors, and Service Specialists to ensure daily and/or weekly submission and compliance with Driver Qualification files (JJ Keller), driver logs, fuel trip reports, fuel tax reporting, timecards, expense reports, and all other State/Federal DOT rules/regulations.
• Makes required phone calls and/or sends emails to internal (e.g., sales, customer service, credit and collections, routing, service specialists, etc.) and external customers (e.g., home patients, clinic nurses, etc.) regarding deliveries with special shipping instructions, short lead times, returns, and redeliveries to ensure effective service that meets and exceeds customer and nurse delivery expectations.
• Updates order information and progression notes that address all delivery changes or discrepancies.
• May serve as the first point of contact for a driver (private or commercial) with delivery issues.

Requirements

• High school degree or equivalent is required.
• Previous distribution and transportation experience preferred.
• At least 2 years or more of relevant professional experience required.
• Strong problem-solving and analytical skills.
• Proficient in Microsoft Office (e.g., Word and Excel) and multiple software applications.
• Team-oriented with independent self-direction and ability to produce results.

Pay

The estimated base salary for this position is $49,600 to $68,200 annually. The estimated range reflects an anticipated salary range for the position. Individual pay is based on location, skills, expertise, experience, and other relevant factors.

Benefits

• Paid Time Off and Paid Holidays from day one.
• Medical, dental, disability, and life insurance coverage.
• Vision and voluntary benefits.
• Paid parental leave.
• Retirement Savings Plan (401(k)) with Aon Pooled Employer Plan (Aon PEP) to improve retirement outcomes.
• Flexible Health Care Spending Accounts.
• Educational Assistance Plan.
• Commuting benefits.
• Employee Discount Program.
• Employee Assistance Program (EAP).
• Childcare benefits.