Flat Rate Technician

About the role

Mercedes-Benz of Tysons Corner, a Penske Automotive Group dealership, is seeking an experienced Flat Rate Technician to join our team and deliver outstanding customer experiences.

Responsibilities

• Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards.
• Ensure customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Requirements

• Genuine interest in providing an exceptional customer experience.
• A friendly, enthusiastic, reliable, and positive "team-player" attitude.
• A strong work ethic with the ability to work in a fast-paced, results-driven environment.
• A safe working knowledge of shop tools and equipment.
• 3+ years of dealership experience.
• Brand knowledge is preferred, but not required.

Benefits

Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."Proudly named to Glassdoor's Best Places to Work Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. Values-driven culture built on integrity, professionalism, excellence, and teamwork. State-of-the-art facilities and excellent working conditions.

Pay

Up to $10,000 sign-on bonus available for experienced Technicians*

Schedule

Flexible schedule to accommodate your needs.

Qualifications

• Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.