Flagship Assistant Store Manager

About the role

The Normal Brand is a fast-growing apparel company with clothing and accessories sold online and in over 600 stores across the US. We're hiring an Assistant Store Manager for our flagship retail location in Clayton, Missouri. This role thrives in a clean, high-energy, and fun environment where making people's day better is the priority.

Responsibilities

• Inspire, develop, and lead the team to drive excellent customer experience and revenue
• Implement high customer service standards throughout the store and team
• Create and maintain relationships with guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory and replenish the sales floor as needed
• Maintain a clean store and merchandise to Normal standards
• Provide constructive feedback on product sell-through to the Store Manager
• Mentor and develop the team through clear communication
• Educate and train the team on product knowledge
• Support the Store Manager on any aspect of the business
• Embrace a respectful communication environment
• Responsible for securing the store

Requirements

• 1-2 years of retail apparel experience
• Eager to learn through feedback and solve problems in a fast-paced environment
• Experience working with and/or managing inventory
• Superior organization and time management skills
• Team player with a fun, positive attitude and a sense of ownership
• Self-starter, independent, goal-oriented, data-driven, and competitive
• Approachable, friendly, and strong in retail business acumen
• Commitment to inventory integrity
• Proficiency with Microsoft Word, Excel, and Google Drive
• Ability to adapt quickly to new systems and processes
• Flexible availability, including nights, weekends, and holidays
• 38-40 hours per week to maintain full-time status

What Will Make You Stand Out

• 3+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self-awareness
• Humble, hungry, and smart mindset

Benefits

• Paid hourly on a bi-weekly basis
• Bonus opportunities
• Employee discount
• Health benefits
• 401k