FL Telecounselor Associate

About the role

New Season Treatment Centers seeks a Telecounselor Associate to join our team. This position reports to the Telecounseling Supervisor and operates in multiple states across the United States.

Responsibilities

• Provide individual counseling services via a HIPAA compliant, synchronous video platform to patients within New Season's clinics.
• Educate patients on treatment, health issues, and recovery steps.
• Maintain a minimum of 50% of hours worked in direct patient contact each month.
• Complete patient telecounseling screening, psychosocial assessments, DAP notes, individualized treatment plans, reassessments, and all other program-related documentation within required timeframes.
• Coordinate urine drug screens with clinic liaisons and document results.
• Ensure compliance with 42 CFR Part 2 (Federal Confidentiality Regulations), 45 CFR Parts 160 & 164 (HIPAA), and state-specific policies.
• Participate in surveys, inspections, and treatment team meetings as scheduled.
• Follow local, state, federal, and company policies and procedures.

Requirements

• Master's degree in a Human Services related field and current Florida Registered Mental Health Counselor Intern license under active supervision.
• At least 1 year of counseling experience.
• Knowledge of substance abuse and telecounseling services.

Qualifications

• Florida licensure within 2 years of hire.
• Excellent interpersonal, communication, and technological skills.
• Ability to multitask, work independently, prioritize, and be dependable.

Skills

• Excellent interpersonal and communication skills.
• Technological proficiency.
• Interpersonal and communication skills.

Benefits

Telecounselors are eligible for remote work arrangements, subject to program leadership approval and adherence to the company's telecommuting policy and department performance standards.

Pay

Compensation is commensurate with experience.

Schedule

The position may be eligible for remote work.