Fixed Crew Processing Worker I

Position Summary

Processes, sorts, cleans, tags, divides, stores donated goods and fills requests for product.

Accepts donations on behalf of Goodwill.

Provides excellent customer service to donors.

Essential Functions

• Accurately and efficiently sorts different types of donations per category following all guidelines found in the Fixed Crew Training Manual.
• Safely and efficiently prepares and labels items for transport, according to guidelines found in the Fixed Crew Training Manual.
• Keeps work station clean and clutter-free at all times.
• Maintains donation processing tables in an organized, clutter-free manner.
• Maintains work station according to Kaizen (continual improvement) philosophy, including the safe moving of product and trash bins to designated areas as needed.
• Mets production standards and completes daily tally sheets.
• Cleans and tags product as needed according to the guidelines found in the Fixed Crew Training Manual.
• Inspects and tests certain small electrical appliances and determines their operability, for example, fans, radios, toaster, etc., as assigned.
• Accepts donations according to company guidelines found in the Fixed Crew Training Manual. This includes providing excellent customer service to donors; greeting, assisting with accepting donations, accurately completing donation receipts, when necessary politely refusing or referring donors to other locations and thanking each donor for every donation.
• Performs other miscellaneous tasks as assigned or directed.
• Safeguards all donations and company property from damage and theft.
• Treats all donations and company property with respect and care.
• Follows all safety rules and regulations and performs all assigned duties in a safe manner according to all company safety guidelines.

Skills & Abilities

• High School Graduate or General Education Degree (GED) preferred.
• Processor experience preferred.
• Ability to become forklift certified preferred. (North County Clearance Center ability to become forklift certified required).
• Ability to recognize name brand clothing and high quality merchandise preferred.