Fitter/Tailor - The Gardens

About the Role

The Fitter/Tailor contributes to Brooks Brothers customer relationships by delivering quality garments. As a member of the Alterations department, you will provide expert alterations and fabric expertise to customers in a timely manner while delivering outstanding service.

Who You Are

• Demonstrates attention to detail and quality of work.
• Team player with a desire to provide exceptional service.
• Operates with a sense of urgency and effectively completes assigned responsibilities.
• Able to adapt to change and takes on additional responsibilities.
• Self-motivated; seeks personal growth and development.

Responsibilities

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs using Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide the highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with the store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code, and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Qualifications

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.
• Scheduling flexibility to include days, nights, weekends, and holidays as required to meet business needs.
• Ability to communicate with customers on the sales floor.
• Proficient in special order tools, fabrics, and programs.

Other Requirements

• Ability to lift 5-10 pounds consistently.
• Long periods of sitting.
• Ability to perform repetitive motions with hands, arms, legs, and feet.
• Lifting, balancing, stooping, and handling of materials.
• Constant use of hands and arms in handling, installing, positioning, manipulating, and moving materials.
• Ability to see details at close range, distant range, color, and peripheral vision, and ability to adjust focus.

Benefits

If eligible, we offer a competitive benefits package including:

• Medical, dental, and vision coverage.
• Term life insurance.
• Paid vacation and holidays (for eligible associates).
• 401(k) with Company match.
• Associate discount on Catalyst Brands merchandise.

For paid holidays, associates who are eligible for paid vacation (MTO) receive eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation.

Pay

Pay Range: USD $19.75/Hr - USD $27.63/Hr.