Fitness Sales Specialist

Success in this role is measured by results.

During your first 90 days, you'll be expected to:

• Consistently book qualified appointments
• Maintain outstanding appointment show rates
• Demonstrate excellent CRM organization and follow-up
• Deliver an exceptional experience for every prospective member
• Be a dependable, positive teammate who contributes to our culture every day
• Brings positive energy every day
• Loves talking with people and building relationships
• Is comfortable making outbound calls and following up consistently
• Is organized and follows through on commitments
• Learns quickly and welcomes coaching
• Enjoys working toward measurable goals
• Believes fitness can positively change lives
• Is dependable, professional, and accountable
• Wants to grow professionally as part of a high-performing team

Responsibilities

• Respond quickly to new leads by phone, text, email, and CRM
• Schedule free trial workouts and consultations
• Confirm appointments and maximize show rates
• Consistently follow up with prospective members
• Build relationships with parents, athletes, and adult members
• Maintain accurate notes and excellent CRM discipline
• Welcome guests and create an outstanding first impression
• Conduct facility tours when appropriate
• Support community events, outreach efforts, and member appreciation events
• Aid in front desk responsibilities as needed
• Work closely with the General Manager and coaching staff to help grow the business

Requirements

• One year or more of sales or customer service experience
• Experience with phone sales, appointment setting, or lead follow-up
• Fitness industry experience is a plus
• Experience using a CRM system is helpful

Qualifications

• Brings positive energy every day
• Loves talking with people and building relationships
• Is comfortable making outbound calls and following up consistently
• Is organized and follows through on commitments
• Learns quickly and welcomes coaching
• Enjoys working toward measurable goals
• Believes fitness can positively change lives
• Is dependable, professional, and accountable
• Wants to grow professionally as part of a high-performing team

Skills

• Excellent communication and interpersonal skills
• Outstanding organizational and follow-through abilities
• Ability to build and maintain strong relationships
• Proficiency in CRM systems
• Positive attitude and enthusiasm

Benefits

• $18 per hour
• Performance-based bonuses
• Free D1 membership
• Employee apparel
• Ongoing training and professional development
• Opportunity for advancement into expanded sales and leadership roles

Pay

• $18 per hour

Schedule

• Flexible schedule to accommodate the needs of the business and the individual