Fitness Program Manager

About the role

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

HealthFitness is looking for a dynamic, energetic, and passionate Program Manager I - Fitness to join our team at our client site in Ann Arbor, MI. This role leads a thriving fitness center, inspires participants, and creates meaningful health outcomes in a supportive corporate environment.

Responsibilities

• Manages all program activities in accordance with HealthFitness operational, quality, safety, and service standards.
• Develops and implements the yearly strategic business plan to identify contract deliverables, program/service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives.
• Prepares and manages operating budget; ensures expenditures are made in accordance with applicable policies and procedures.
• Leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives, and status.
• Ensures contract compliance and manages client relationship to maintain high customer satisfaction and reinforce HealthFitness value.
• Directs the implementation of individual and group fitness programs, health education activities, motivational programs, and special events; coordinates marketing and communications to maximize program engagement.
• Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes-focused management reports based on identified business plan goals and objectives.
• Manages all record and data management activities at the worksite, ensuring proper storage, retention, and confidentiality of all data collected in accordance with HealthFitness requirements.
• Conducts informal safety checks daily and performs routine safety audits on a weekly, monthly, and quarterly basis in accordance with HealthFitness guidelines.
• Performs staff responsibilities as appropriate including floor supervision, fitness testing, exercise prescription, new member facility and equipment orientations, personal training, and group exercise class instruction.
• Verifies equipment is well maintained and operating properly; ensures locker rooms are clean and stocked, and coordinates prompt resolution to facility related issues.
• Introduces new HealthFitness programs, products, and services to the client in conjunction with Director Program Management & Engagement.
• Other duties as needed/assigned.

Requirements

• Associate’s degree or higher in Exercise Science, Health Promotion, Kinesiology or related discipline, or equivalent combination of education, current certifications, and experience.
• 2+ years’ related industry experience.
• Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA (if not current within 60 days of hire).
• NCCA Accredited Personal Trainer certification from an industry recognized and HealthFitness approved agency (if not current within