Fitness Manager - NEW Gym Opening!

About the role

EōS Fitness is bold, upbeat, and motivating — not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. Our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

We are seeking a highly motivated, sales-driven leader for the Fitness Manager role. This position is ideal for individuals passionate about sales and helping members achieve their health and wellness goals. Reporting to the District Fitness Manager, the Fitness Manager spends time on the club floor setting appointments, building relationships with members, selling training packages, and developing a team of personal trainers to do the same. The Fitness Manager must have a passion for fitness, a drive for success, and a history of commitment, delivering results, and motivating clients.

Position Purpose: Build a cohesive Personal Training (PT) team, ensure they have a healthy pipeline of clients, and that those clients and other members receive an exceptional fitness experience.

Responsibilities

• Achieve sales targets month-over-month, driving membership growth and ensuring the team meets or exceeds goals for new personal training agreements, client retention, and overall revenue generation.
• Collaborate with the membership sales team to support new member onboarding, drive sales initiatives, and establish a smooth transition into the club experience.
• Hire, train, schedule, and supervise staff members, including Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
• Manage the payroll process for Assistant Fitness Managers and personal trainers to ensure team members are paid correctly and on time.
• Effectively communicate goals, expectations, and procedures to other department leaders and staff, ensuring everyone understands their roles and responsibilities.
• Ensure all fitness staff have appropriate certifications and training such as CPR, First Aid, and personal trainer certifications.
• Provide constructive feedback to staff on performance, using clear and specific language to highlight strengths and areas for improvement.
• Ensure high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly, approachable manner, actively listening to their needs and providing clear, helpful responses.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure safety and well-being.

Qualifications

• 2 years of management experience; fitness/personal training management is a plus.
• 3–4 years of customer service experience.
• Personal Training sales experience highly preferred.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbal and written, for interacting with employees, management, and vendors.
• Excellent relationship-building and influencing skills with people at all levels and functions.
• Strong detail orientation; systematic and thorough approach to problem solving; good time management, organizational, and record-keeping skills.
• Strong communication skills, both verbal and written, for interacting with members, personal training clients, employees, management, and vendors.
• Excellent MS Office skills.
• Embraces EōS Fitness Core Values.

Requirements

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Must have a valid Personal Trainer certification.
• Previous sales experience required.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to access and operate the Company computer system, including preparing documents, entering data, and reading reports from a computer database or email system.
• Ability to bend routinely and repetitively to lift more than 40 lbs.

Pay

Salary range: $60,000—$60,000 USD per year.

Eligible for additional compensation inclusive of variable income opportunities including commission and bonus, with a post-training increase.

Benefits

• Highly energetic and collaborative team.
• Management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training and merchandise — including supplements.
• Employee referral program.
• Daily Pay offered — access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, Supplemental Life, and Employee Assistance Program (based on eligibility of tenure and full-time vs. part-time employment).
• 401(k) with Company matching (based on eligibility).
• Personal education growth options with Sophia Learning (based on eligibility).