Fitness Manager - New Gym Opening!

About the Role

EōS Fitness is seeking a highly motivated and sales-driven leader to take on the role of Fitness Manager. This role is perfect for individuals passionate about sales and helping our members achieve their health and wellness goals. Reporting to the District Fitness Manager, the Fitness Manager will spend time in the club working on the floor, setting appointments, and building relationships with members while selling training packages and developing their team of personal trainers to do the same.

Responsibilities

• Achieve sales targets month-over-month, driving membership growth, and ensuring the team meets or exceeds set goals for new personal training agreements, client retention, and overall revenue generation.
• Collaborate with the membership sales team to support new member onboarding, driving sales initiatives, and establishing a smooth transition into the club experience.
• Hire, train, schedule, and supervise staff members, including Personal Training Managers, Assistant Fitness Managers, and Personal Trainers.
• Manage the payroll process for Assistant Fitness Managers and personal trainers to ensure team members are paid correctly and in a timely manner.
• Effectively communicate goals, expectations, and procedures to other department leaders and staff members, ensuring everyone understands their roles and responsibilities.
• Ensure all fitness staff have appropriate certifications and training such as CPR, First Aid, and personal trainer certifications.
• Provide constructive feedback to staff members on their performance, highlighting areas of strength and improvement.
• Ensure high-quality customer service by addressing member concerns, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and providing clear and helpful responses.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Communicate calmly and clearly during emergencies or unexpected disruptions, providing necessary instructions and updates to ensure safety and well-being.

Qualifications

• 2 years of management experience; fitness/personal training management is a plus.
• 3-4 years of customer service experience.
• Personal Training sales experience is highly preferred.
• Prior experience or strong interest in the fitness industry.
• Strong communication skills, both verbal and written, for interacting with employees, management, and vendors.
• Excellent relationship-building and influencing skills with people at all levels and functions.
• Strong detail orientation, systematic problem-solving, and good time management, organizational, and record-keeping skills.
• Excellent MS Office skills.
• Embraces our Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Requirements

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Must have a valid Personal Trainer certification.
• Previous sales experience required.
• Ability to work in a gym setting, move about club floors and rooms, and communicate effectively.
• Ability to access and operate the Company computer system, prepare documents, enter data, and read reports.
• Ability to bend routinely and lift more than 40 lbs.

Pay

Salary Pay Range: $60,000—$60,000 USD

Eligible for additional compensation, including variable income opportunities such as commission and bonus, and a post-training increase.

Benefits

• A highly energetic and collaborative team.
• A management team that cares about professional development.
• Free membership for you and one family member.
• Discounted Personal Training and merchandise, including supplements.
• Employee referral program.
• Daily Pay offered – access funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, Supplemental Life, and Employee Assistant Program.*
• 401(k) + Company matching!*
• Personal education growth options with Sophia Learning.*

*Based on eligibility of tenure and full-time vs. part-time employment.