Fitness Concierge Specialist
CycleBar · Tigard, OR · 16 mo ago
Customer ServiceFull-time
Sales Responsibilities
- Meet studio sales goals, membership renewals and ancillary service goals
- Pre-plan with strategic new customer outreach, in-club leads (first time riders), and secure member referrals
- Manage and drive two revenue streams: memberships and retail
Requirements
- 1+ years of retail/service sales or fitness sales experience
- Confident in generating personal sales and training Sales Reps in sales
- Able to manage and drive 2 revenue streams: memberships and retail
- Fluent in English with excellent communication and strong interpersonal skills
- Able to excel in a fast-changing, diverse environment
- Able to recognize areas of improvement and make changes using good judgment
- An affinity and passion for fitness
- Solid writing and grammar skills
- Solid organizational skills, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable, and neat
- Strong attention to detail and accuracy
- Trustworthy and able to handle confidential information
- Able to work harmoniously with co-workers, clients, and the general public
- Proficient with computers and Studio software
Duties
- Lead generation including Grass Roots Marketing and Networking
- Membership sales
- Maintain cleanliness and organization of the Studio
- Schedule and participate in networking/community events and studio promotions
- Strategize marketing to generate new leads
- Build rapport and lasting relationships with prospective and current members
- Embrace hospitality and drive the Cyclebar Culture
- Conduct pre-planning activities each month including strategic outreach, for securing first time rider/lead flow
- Working with Studio Owner on setting Monthly, weekly, and daily targets for meeting goals
- Drive referral business through ambassadorship
Compensation & Benefits
- This position offers competitive hourly + Commission incentive; based on experience & performance
- Commission paid on sales
- Opportunity to bonus, based on performance
- Complimentary CycleBar Classes at Studio
About the Role
- Dynamic CycleBar studio in Tigard, OR is seeking motivated sales-minded individuals
- Sales associates are passionate about fitness and delivering a superior experience
- They prioritize driving sales and revenue within the studio
- The Sales Associate is rooted in hospitality and upholds our Mission of fueling energetic communal experience
Qualifications
- An affinity and passion for fitness
- Solid writing and grammar skills
- Solid organizational skills, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable, and neat
- Strong attention to detail and accuracy
- Trustworthy and able to handle confidential information
- Able to work harmoniously with co-workers, clients, and the general public
- Proficient with computers and Studio software