Jobs · Customer Service · Oregon

Fitness Concierge Specialist

CycleBar · Tigard, OR · 16 mo ago
Customer ServiceFull-time

Sales Responsibilities

  • Meet studio sales goals, membership renewals and ancillary service goals
  • Pre-plan with strategic new customer outreach, in-club leads (first time riders), and secure member referrals
  • Manage and drive two revenue streams: memberships and retail

Requirements

  • 1+ years of retail/service sales or fitness sales experience
  • Confident in generating personal sales and training Sales Reps in sales
  • Able to manage and drive 2 revenue streams: memberships and retail
  • Fluent in English with excellent communication and strong interpersonal skills
  • Able to excel in a fast-changing, diverse environment
  • Able to recognize areas of improvement and make changes using good judgment
  • An affinity and passion for fitness
  • Solid writing and grammar skills
  • Solid organizational skills, proficient in data management, ability to prioritize and meet deadlines
  • Professional, punctual, reliable, and neat
  • Strong attention to detail and accuracy
  • Trustworthy and able to handle confidential information
  • Able to work harmoniously with co-workers, clients, and the general public
  • Proficient with computers and Studio software

Duties

  • Lead generation including Grass Roots Marketing and Networking
  • Membership sales
  • Maintain cleanliness and organization of the Studio
  • Schedule and participate in networking/community events and studio promotions
  • Strategize marketing to generate new leads
  • Build rapport and lasting relationships with prospective and current members
  • Embrace hospitality and drive the Cyclebar Culture
  • Conduct pre-planning activities each month including strategic outreach, for securing first time rider/lead flow
  • Working with Studio Owner on setting Monthly, weekly, and daily targets for meeting goals
  • Drive referral business through ambassadorship

Compensation & Benefits

  • This position offers competitive hourly + Commission incentive; based on experience & performance
  • Commission paid on sales
  • Opportunity to bonus, based on performance
  • Complimentary CycleBar Classes at Studio

About the Role

  • Dynamic CycleBar studio in Tigard, OR is seeking motivated sales-minded individuals
  • Sales associates are passionate about fitness and delivering a superior experience
  • They prioritize driving sales and revenue within the studio
  • The Sales Associate is rooted in hospitality and upholds our Mission of fueling energetic communal experience

Qualifications

  • An affinity and passion for fitness
  • Solid writing and grammar skills
  • Solid organizational skills, proficient in data management, ability to prioritize and meet deadlines
  • Professional, punctual, reliable, and neat
  • Strong attention to detail and accuracy
  • Trustworthy and able to handle confidential information
  • Able to work harmoniously with co-workers, clients, and the general public
  • Proficient with computers and Studio software

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