Fitness Coach

About the role

The Fitness Coach is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of one day on the weekend.

Responsibilities

Key responsibilities include sales execution, member experience, and miscellaneous tasks. Specific duties include:

• Sell and conduct private and small group training with members
• Assist members and encourage member involvement in private training
• Ensure accurate administration of client programs
• Arrive on time, prepared, and attentive for training appointments
• Assist in revenue-generating activities
• Achieve personal monthly revenue objectives
• Conduct guest tours and complete sales when needed
• Execute an effective prospecting strategy
• Independently schedule and manage client appointments
• Coordinate directly with clients to arrange sessions, meetings, or service visits
• Maintain up-to-date scheduling records and make adjustments as needed
• Focus on changing lives through Service, Science, and Sales
• Conduct safe and effective private training sessions
• Maintain the organization and neat presentation of the fitness floor and training spaces
• Respond professionally to requests and inquiries from guests, members, and staff
• Follow all policies and procedures regarding payment transactions
• Document daily workouts for liability
• Be knowledgeable of the club facility and services
• Adhere to the agreed-upon schedule set forth by the Fitness Manager

Requirements

The Fitness Coach must have the following knowledge, skills, and abilities:

• In-depth knowledge of Private Training techniques from assessment to program design
• Ability to adjust and operate all Fitness Equipment
• Knowledge of company policies, practices, and procedures, including emergency and safety procedures
• Strong interpersonal and communication skills
• Friendly, enthusiastic, and positive attitude
• Ability to understand and follow oral and written instructions
• Possess a strong customer service focus
• Strong organizational and time management skills
• Must be computer proficient with basic skills in Word and Excel

Qualifications

The following certifications and educational levels are required:

• Current dotFIT certification (or in progress)
• Current CPR/AED certification (or in progress)
• Certification from an organization recognized by UFC Gym (or in progress)
• High school diploma or general education degree (GED)
• 4-year Degree in a related field recognized by UFC Gym (preferred)
• Current USA Wrestling Copper Certified (for wrestling coaches)

Skills

The following skills are preferred:

• 1 year of related experience (preferred)

Benefits

The following benefits are offered:

• Training & development
• Wellness resources
• Bonus based on performance
• Employee discounts