Fitness Coach

Part-time Coach responsible for delivering scientifically designed Orangetheory Fitness workouts in a group setting while creating a high-energy, motivating, and results-driven member experience. This role partners closely with the studio team to support sales, retention, and a welcoming studio environment.

Responsibilities

• Deliver engaging, high-energy group workouts each class session.
• Provide a welcoming, inclusive, and motivating experience for all members, prospective members, and guests.
• Maintain accurate member documentation and records using company systems.
• Participate in team meetings, trainings, and ongoing professional development.
• Conduct studio tours, communicate membership options, and respond to questions about programs and services.
• Partner with studio team to create a seamless, positive experience for members and prospects.
• Support individual and team sales goals through outreach, follow-ups, and lead generation.
• Build relationships within the local community to increase brand awareness and generate new business.
• Support marketing initiatives, including social media engagement and community events.
• Maintain a clean, organized, and well-presented studio environment.
• Communicate effectively with members and prospects via in-person, phone, email, and text.
• Process sales transactions accurately, including cash and credit card payments.
• Respond promptly and professionally to member inquiries, feedback, and concerns.
• Uphold exceptional customer service and core values of OT Group Holdings, LLC.

Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Minimum of 1 year of group fitness training or personal training experience.
• Current Orangetheory Fitness approved fitness certification (e.g., NASM, ACE, ACSM, NSCA, or equivalent).
• Prior experience in customer service, sales, hospitality, or a related client-facing role (0–1 year preferred).
• Strong communication and interpersonal skills with the ability to engage and motivate diverse members.
• Proficient with Microsoft Office Suite and graphic design tools like Canva.
• Ability to problem-solve, work under pressure, and manage unexpected challenges calmly.
• Excellent organizational, time management, and attention to detail.
• Results-oriented, self-motivated, and proactive.

Skills

• Teamwork and cross-functional collaboration.
• Efficiency orientation and resourcefulness.
• Flexibility and adaptability to change.
• Mature confidence and emotional intelligence.
• Integrity and strong values.
• Strong listening, critical thinking, and research skills.
• Exceptional people skills and service attitude.

Work Environment

Primarily based in a fitness studio with frequent interaction with members, guests, and team members. Responsibilities include front desk tasks, studio floor engagement, and administrative duties. The environment may involve moderate to loud noise levels due to music and group fitness classes. Occasional participation in offsite events or community activities may be required.

Physical Demands

• Frequent standing, walking, and moving throughout the studio.
• Regular communication in a potentially loud environment.
• Close, distance, and peripheral vision with the ability to adjust focus.
• Occasional lifting, carrying, pushing, or pulling items up to 25–30 pounds.
• Bending, reaching, and light cleaning tasks to maintain the studio environment.

Schedule

Part-time, flexible schedule including weekends and holidays.