Fitness Center Desk Attendant

About the role

We are looking for a friendly, organized, and energetic Fitness Center Desk Attendant who enjoys helping people and creating a welcoming environment for every member who walks through our doors. If you love interacting with people, enjoy staying busy, and take pride in providing outstanding customer service, we'd love to meet you!

Responsibilities

• Welcome members and guests with a warm, professional attitude.
• Check members in and assist with membership questions.
• Answer phone calls and respond to member inquiries.
• Schedule appointments, orientations, and classes.
• Assist with membership enrollments and renewals.
• Help keep the lobby, reception area, and fitness center neat and inviting.
• Perform opening and closing responsibilities.
• Support other administrative duties as assigned.

Requirements

• Friendly, outgoing, and genuinely enjoy helping others.
• Reliable and punctual.
• Comfortable using computers and learning new software.
• A strong communicator who enjoys working as part of a team.
• Professional while maintaining a welcoming personality.

Qualifications

• High school diploma or equivalent.
• Previous customer service, receptionist, hospitality, fitness, or medical office experience preferred.
• Experience handling multiple phone lines is a plus.
• Basic computer proficiency required.
• CPR certification is a plus (or willingness to obtain).

Schedule

• Part-time opportunity available.
• Wednesdays 4 pm–8 pm and Fridays 2 pm–6 pm.
• Occasional Saturday availability preferred.