Fiserv Forum - Concessions Bartender

Levy leverages unbridled creativity, custom strategies, impeccable service, and a true love for great food to create unforgettable experiences at over 200 entertainment, sports, and restaurant venues nationwide. Founded in Chicago 40 years ago, we’re a leader in the food, beverage, and retail industry.

About the role

Part-time, event-based position in partnership with Fiserv Forum, Milwaukee Bucks, and Marquette Eagles. This is a union role paying $16.13/hour.

Our mission is to consistently win one customer at a time through teamwork and living “The Levy Difference.”

Responsibilities

• Complete steps of service to ensure utmost guest satisfaction.
• Understand and describe menu offerings, packaging/presentation, and pricing.
• Establish rapport with guests/members and use suggestive/upselling techniques.
• Exceed guest expectations and adhere to location appearance guidelines.
• Act with urgency to provide friendly, efficient service to teammates and guests.
• Deliver properly prepared beverages in a timely manner and respond to guest needs.
• Maintain service areas and follow cash handling/tip reporting guidelines.
• Accurately use POS system and employ good safety/sanitation practices.
• Follow responsible alcohol service policies and proper product control.
• Handle all inventory/equipment and follow Core Levy beverage recipes/specifications.
• Complete station set-up/breakdown responsibilities and communicate guest issues to management.
• Adhere to Levy Restaurants Company guidelines in team member training manual and employee handbook.
• Display a positive attitude, help teammates, and be punctual for all shifts.

Requirements

• 1-2 years of bartending experience in a high-volume capacity preferred.
• Lift and transport up to 100 lbs; frequently reach, lift, stoop, bend, and clean.
• Stand and walk for entire shift.
• English reading, writing, and math skills required.
• Must be of legal age to serve alcohol and possess required certifications.
• Able to communicate effectively with managers, guests, and teammates in English.
• Possible job hazards include slips, trips, falls, burns, cuts, and strains.

Skills & Qualifications

• Accurate POS system use.
• Previous bartending experience and ability to make cocktails/pour liquor.
• Possess Class D Operator’s license.
• Able to lift/transport up to 50 pounds.
• Practice responsible alcohol service (RAS) and abide by Levy, Bucks, city, and state alcohol policies.
• ServSafe certification required.

Benefits

• Instapay (early access to wages) and high-interest savings via the EVEN app.
• Associate Shopping Program and Discount Marketplace.
• Health and Wellness Program.
• Employee Assistance Program.