FISCAL TECHNICIAN II

About the Role

Under the supervision of the Controller, this position analyzes and manages the collection of all student receivables. The role ensures students proceed through the billing process in a timely manner according to FDTC policies and procedures. Effective communication with internal offices, students, and third-party agencies is essential. The position also assists with cashiering, telephones, and serves as an Accounts Payable backup as needed.

Responsibilities

• Manage all student receivables and ensure timely billing according to FDTC policies and procedures.
• Maintain proper documentation of all steps in student files (paper or imaging system) and on the Student System software.
• Monitor student aged billing for changes in accounts that generate new balances requiring collection.
• Timely post payments received from students or third-parties, including sponsoring agencies, to the Student System software.
• Track bankruptcy claims by students.
• Assist with cashiering, office telephones, and serve as Accounts Payable backup (vouchering and check writing) as needed.
• Reconcile daily credit card transactions.
• Upload valid record layouts containing student account data to the SC Dept. of Revenue Setoff and GEAR programs and download reports on student status and garnished payments.
• Timely post payments received from both collection programs.
• Post financial holds on student accounts for past due balances before preregistration for the next semester.
• Prepare records for Financial Aid during registration detailing students' financial aid status.
• Coordinate billing and adjustments for high school students, including billing high schools after the last registration in a semester for tuition, books, etc.
• Assist other Fiscal Technicians with cashiering as needed.
• Prepare monthly reports for copies to charge departments for their monthly usage.
• Process returned checks, recording debt onto the Student System software and sending notifications to students according to FDTC policies.
• Coordinate with the Worthless Check Unit office to turn over unpaid checks and maintain proper documentation.
• Perform other duties as assigned.

Requirements

• Associate degree with accounting-related courses and two (2) years of accounting work experience; or a high school diploma with four (4) years of accounting work experience.

Qualifications

• Preferred: Good general accounting, telephone, and organizational skills.
• Knowledgeable with integrated software packages, imaging systems, Excel, and securely importing/scanning/uploading data to internal and external systems.
• Proficient in working with data record layouts and troubleshooting technology issues.
• Experience in analyzing accounts receivable and excellent communication and customer service skills.
• Experience working with the public.
• Dependability and strong customer service skills.

Schedule

Monday - Thursday, 8:00 am - 5:30 pm; Friday, 8:00 am - 11:30 am. This position may require evening hours during registration periods.

Work Environment

A high-traffic, fast-paced area with frequent disruptions, especially during peak registration times. Must be able to prioritize tasks and manage time effectively.