First Officer

About the role

As a valued member of our team, you will play a crucial role in supporting our mission to provide exceptional private air travel experiences. You will be responsible for handling customer inquiries, coordinating flights, and ensuring smooth operations.

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Coordinate flight schedules and confirmations
• Manage reservations and cancellations
• Process payments and issue invoices
• Respond to customer feedback and complaints
• Prepare reports and analytics as required

Requirements

• Bachelor's degree in Business Administration, Aviation, or related field
• At least 2 years of experience in customer service or aviation
• Strong communication skills, both verbal and written
• Proficient in Microsoft Office Suite
• Ability to work flexible hours including evenings and weekends

Qualifications

• Passport holder
• Valid driver’s license
• Background check clearance

Skills

• Customer service orientation
• Problem-solving abilities
• Attention to detail
• Time management skills

Benefits

• Comprehensive health insurance
• Flexible work schedule
• Professional development opportunities
• Accommodations provided for overnight trips

Pay

Competitive hourly rate based on experience and qualifications.

Schedule

Rotating shifts including evenings, weekends, and holidays.