First In Families Administrative Assistant

InReach provides a wide variety of supports and services across the lifespan for individuals with intellectual/developmental disabilities and their families. We focus on each individual's unique needs and deliver the highest quality services possible by ensuring that each person receives the right support, at the right time and frequency by a caring qualified staff member in the most independent setting appropriate.

About the role

This position provides support and administrative assistance to First In Families (FIF) and the Development Department, including handling general office duties, assisting with special events, maintaining databases, and providing Spanish translation system-wide if bilingual.

Responsibilities

• Assist in maintaining department functions by filing, data entry, making copies, sending letters/emails, and other clerical duties.
• Oversee and maintain accuracy of paperwork, deadlines being observed, filing systems, required documentation, and physical records of health and data information.
• Answer and screen incoming calls, emails, applications, and faxes.
• Assure confidentiality.
• Maintain punctual and dependable attendance.
• Assist with special events, staying in compliance with agency policies and procedures, reporting to Directors when deadlines, systems, or paperwork expectations are not being observed.
• Provide support to the Development Department by maintaining database entries and coordinating acknowledgment of charitable contributions.
• If bilingual, assist with oral and written communications to Spanish-speaking customers as needed.
• Perform other administrative support duties as assigned.

Requirements

• High School Diploma or GED.
• Bilingual (English/Spanish) preferred.
• Ability to perform physical and mental tasks to obtain essential job results.
• Ability to type 60 words per minute.
• Salesforce experience preferred.
• Microsoft Office experience.
• Able to work very infrequent weekends or evenings as needed with advanced notice.

Schedule

• Part-Time: 15-25 hours per week.
• Days: Varied - Monday-Friday.
• Office hours: 8:30am-4:30pm; flexible within standard office hours.
• Location: 4014 Monroe Rd, Charlotte NC 28205 (Oakhurst Commons). In-office for the first 90 days, then hybrid/remote schedule.

Pay

$15.00 per hour.

Benefits

• Phone reimbursement.
• Mileage reimbursement.

All InReach applicants are required to have a high school diploma or GED, a valid driver's license, and successfully pass a drug screen and background check.