Fireplace Service & Installation Technician

About the role

Waconia Comfort is seeking a Fireplace Service & Installation Technician to deliver premium home comfort by installing and servicing gas, electric, and wood fireplaces, as well as providing seasonal HVAC service. The position is full‑time, based in Waconia, Burnsville, and the Metro Minneapolis area, and requires a valid driver’s license with an insurable driving record. You will play a vital role in delivering premium home comfort to residential clients by expertly installing and servicing diverse hearth systems. This position offers a stable, long‑term career path where your technical abilities are deeply respected and your professional growth is fully supported. You will have the unique opportunity to showcase your versatile skills across both high‑end fireplace craftsmanship and seasonal HVAC service operations.

Responsibilities

• Install and service premium gas, electric, and wood fireplaces according to strict manufacturer specifications and local codes.
• Troubleshoot complex mechanical and low‑voltage electrical issues independently to provide homeowners with immediate comfort solutions.
• Execute clean fireplace tear‑outs and seamless venting installations while carefully protecting the client's residential property.
• Educate customers clearly on safe system operations, technical repair options, and preventative maintenance packages to build long‑term trust.
• Collaborate flexibly with the HVAC department during seasonal transitions to ensure a steady, highly productive workflow year‑round.
• Mentor entry‑level technicians in field safety protocols, precision brazing, and advanced hearth installation techniques.

Requirements

• Valid driver’s license with an insurable driving record.
• Proven field experience troubleshooting, diagnosing, and repairing gas, electric, and wood hearth appliances independently.
• Demonstrated ability to safely operate technical power tools and comfortably work from tall extension ladders.
• Physical capability to lift and carry up to 100 lbs on occasion for demanding appliance installations.

Qualifications

• Minimum of 5 years of related hearth, fireplace, or residential HVAC field experience.
• High School Diploma or GED.
• National Fireplace Institute (NFI) Certification or an equivalent industry credential.
• HVAC or Hearth Technical School Certificate.