Firefighter/Paramedic - Department of Fire and EMS

About the role

The Operations Supervisor provides supervision and work direction to Mayo Civic Center maintenance staff. Responsibilities include planning and organizing staff activities, staff scheduling, facility maintenance, equipment/inventory storage and controls, and supervision of staff for event sets, strikes and facility recovery.

Responsibilities

• Supervise Mayo Civic Center maintenance staff
• Interview and recommend for hire, train, motivate and evaluate maintenance staff; provide or coordinate staff training; work with employees to correct deficiencies; recommend discipline
• Provide or coordinate employee safety training; ensure safe work practices are being followed
• Prepare staff work schedule to set-up, strike, clean and run events
• Cook up and coordinate snow removal and recycling operations
• Inform Operations Manager daily of work accomplishments, problems, new developments, and status of operations
• Participate in facility planning and operations activities
• Plan, oversee, coordinate and review the work plan for the Mayo Civic Center facility; meet with staff on a regular basis to identify and resolve challenges; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures
• Maintain accurate records of activities undertaken, work accomplished, personnel and equipment utilization; assures accuracy and consistency of records completed by maintenance staff
• Maintain and monitor inventory management system of equipment, materials and supplies for building maintenance activities
• Purchase, receive, and inventory building maintenance supplies and equipment
• Aid in event production; monitor audio-visual (AV), lighting, sound needs; install, test, and run lighting, sound and AV equipment for meetings and events; lead stage crews in the planning and installation of production equipment; coordinate production equipment maintenance
• Prepare and complete routine reports; research and compile special reports, plans or operations manuals at the direction of the Operations Manager
• Schedule, supervise, train and evaluate employees
• Perform other duties as assigned

Requirements

• Associate's degree in facility management or related field and three years facility management experience or directly related experience including one year supervisory experience
• Five years experience in a position with similar responsibilities may be substituted for Associate degree
• Desirable Qualifications: Education: Bachelor’s degree in facility management or related field; Experience: Experience working with audio-visual (AV) equipment and computers/computer software

Qualifications

• Education: High School diploma or GED, Associate's degree, Bachelor's degree, Master's degree
• Management and/or Leadership Training and Experience: None, Less than one year, 1 - 2 years, 3 - 5 years, More than five years
• Facility Maintenance Experience: None, Less than one year, 1 - 2 years, 3 - 5 years, More than five years
• Facility Event Preparation Experience: None, Less than one year, 1 - 2 years, 3 - 5 years, More than five years
• Facility Maintenance Supervisory Experience: None, Less than one year, 1 - 2 years, 3 - 5 years, More than five years

Skills

• Knowledge of the principles, practices, and procedures of public facility management
• Knowledge of facility maintenance procedures and practices
• Knowledge of applicable safety rules and regulations and the ability to train employees in safe work procedures
• Knowledge of supervisory practices
• Knowledge of computer software applications
• Knowledge of inventory management of equipment, materials and supplies used in building maintenance operations
• Knowledge of sound, lighting, AV and other production equipment
• Skill in use of computers and computer software
• Skill in project management
• Skill in time management
• Ability to maintain effective working relationships with supervisors, employees and the public
• Ability to follow written and oral instructions
• Ability to communicate effectively both orally and in writing
• Ability to make decisions
• Ability to multi-task
• Ability to prepare reports and to evaluate programs
• Ability to provide exceptional customer service to general public

Benefits

• Health and Dental Insurance: The City offers one self-insured medical plan with two coverage options, the Base Plan Option or the High-Deductible Health Plan (HDHP) Option. Each plan option has four coverage tiers beginning with employee only, employee plus children, employee plus spouse, and family coverage. In addition, eligible preventative services are covered at 100%.
• Dental Insurance is provided to employees at no cost, and a small cost is incurred for family coverage.
• Flexible Benefits: Employees can set aside pre-tax money from their paycheck for certain eligible expenses.
• Life Insurance & AD&D Insurance: At no cost to the employee, the City provides eligible employees with basic life insurance and accidental death and dismemberment (AD&D) benefits, an important element of income protection planning.
• Retirement Planning Options: Public Employees Retirement Association (PERA): As a public employee, you will automatically be enrolled in a PERA plan. Under the Coordinated plan, employees contribute 6.5% of their pre-tax earnings, and the City contributes 7.5%.

Pay

Pay is commensurate with experience.

Schedule

The position is full-time and works event nights, weekends and holidays.