Firefighter/EMT Reservist (Unpaid)

NATURE OF WORK

This is advanced, diversified, confidential and complex administrative and staff support work supporting multiple functional areas.

MINIMUM REQUIREMENTS

• Possession of an Associate degree from an accredited college or equivalent vocational/technical training, and three (3) years responsible experience, or an equivalent combination of training and experience which provide the required knowledge, abilities, and skills.
• An Administrative Professional (CAP) certificate or Certified Professional Secretary (CPS) certificate preferred.
• If courier duties required, a valid Florida Drivers license with a safe driving record.

PREferred QUALIFICATIONS

• Heavy public interaction, supervisory and research experience desired.

CLASSIFICATION STANDARDS

• Positions allocated to this classification report to a Charter Officer or senior manager of a department with multiple divisions and is primarily self-directed.
• Work in this class is distinguished from higher classes by its lack of overall department and managerial responsibility and from lower classes by its participation in and support of the responsibilities of the supervising manager, characterized by initiative and independence.
• This position level is expected to perform duties associated with all lower levels of the Staff Support series.

SELECTION FACTORS

• Comprehensive knowledge of administration, organization, policies, practices, and programs.
• Thorough knowledge of liaison duties and responsibilities.
• Ability to function in a politically sensitive and volatile environment.
• Ability to coordinate projects.
• Ability to work with minimal supervision.
• Ability to maintain confidentiality and respond appropriately to sensitive/confidential issues.
• Ability to resolve conflicts.
• Ability to understand and follow complex oral and written instructions.
• Ability to resolve customer complaints and answer inquiries.
• Ability to work effectively with co-workers and internal and external customers.
• Ability to communicate effectively, both orally and in writing.
• Ability to use personal computers and basic office equipment.
• Ability to organize and coordinate multiple assignments and office staff in a multi-functional work environment.

NOTES

• Must type at a minimum speed of 35 correct words per minute or at a higher speed as set by the department.
• Demonstrated proficiency in relevant software and advanced computer skills.
• May require occasional after-hours work.