Firearms Team Lead - Full Time

About the role

The Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.

Responsibilities

• Supports GSM / DM in leadership of firearm sales and compliance with ATF, state, local laws, company policies and procedures, including 4473, 3310, state and internally required firearm forms
• Provides direction and guidance to Sales Outfitters in firearm safe handling, safety, operations, and customer experience standards within the firearms department
• Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals
• Provides daily direction to the associates within the department
• Prepares to-do / Task lists and executes all merchandising directives
• Insures a pleasant and productive shopping experience for all customers
• Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates
• Resolves customer and associate opportunities with GSM / DM and HR Manager
• Maintains a high level of personal Customer Service and achieves better than Company average customer service results
• Remains Product “expert” through ongoing product knowledge training and conducts product demos to entire staff
• Assists the GSM / DM with coordination of all “Special Events” and maintenance of pricing and UPC integrity

Requirements

• Minimum Degree Required: High School Diploma or Equivalent
• Experience: 2 to 4 Years in Retail Sales, Supervisor experience a plus

Skills

• Ability to calculate figures and amounts such as discounts, commissions, and percentages
• Ability to read and analyze certain reports
• Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
• Ability to conduct meetings and presentations to groups
• Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
• Demonstrated strong interpersonal skills and ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff

Physical Requirements

• Constantly stand and/or walk during shift
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Constantly communicate with others to exchange information
• Occasionally repeat motions that may include the wrists, hands and/or fingers
• Occasionally operate machinery and/or power tools
• Occasionally operate motor vehicles or heavy equipment
• Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more
• Occasionally work in tight and confined spaces
• Occasionally work in noisy environments

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
• Medical, Dental, Vision, Health Savings Account, Flexible Spending Account, Voluntary benefits
• 401k Retirement Savings, Paid holidays, Paid vacation, Paid sick time
• Bass Pro Cares Fund and more