Fire Suppression Service Technician II

At Everon, we believe our people are the difference—for our organization, the customers we serve, and the communities we protect. With more than 100 locations and a deep national presence, employees have opportunities for career advancement and growth.

About the Role

The primary function of this position is to service, troubleshoot, and repair low voltage panels, wiring, and devices, typically working on more complex issues. May perform some programming.

Responsibilities

• Services, troubleshoots, and repairs low voltage panels, wiring, and devices.
• Provides reliable, high-quality customer support and instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Demonstrates a strong work ethic and attention to detail.
• Completes other projects as assigned.

Requirements

• Minimum of a High School Diploma or Vocational Training.
• Three or more years of experience.
• Mastery knowledge of troubleshooting commercial intrusion systems, fire systems, CCTV, intercom, and access control systems.
• Working knowledge to full understanding of local and national codes.
• Able to read plans and use a variety of tools to install panels, boxes, and wiring.
• Knowledge of OSHA, HAZCOM Regulations, and comprehension of national electronic code, state, and local construction codes.
• Valid driver’s license and ability to clear a drug screening.
• Ability to read and interpret blueprints, schematics, diagrams, policies, and procedures in English.

Certifications

• Must retain NICET Level I Certification (for fire alarm systems only).
• Must obtain NICET Level II within one year (for fire alarm systems only).
• Must obtain and retain any specific product certifications and/or licenses required by national, state, and local codes.
• Requires 50% to 75% proficiency in Everon Commercial’s Enterprise product offerings.

Work Environment

Exposure to outside weather conditions, risk of electrical shock, and harsh work environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Requirements

• Regularly required to stand, walk, sit, twist, use hands, reach with hands and arms, push, pull, climb, balance, stoop, kneel, crouch, or crawl.
• Use vision abilities including close, distance, peripheral, depth, and color perception.
• Work in unusual and difficult positions such as ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, and above ceilings.
• Lift, move, and hold up to approximately 50 lbs.
• Work a full-time, flexible schedule with “on-call availability” and travel on short notice.
• Drive a motor vehicle (day and evenings) for extended time periods.