Fire Suppression Service Technician

Key Responsibilities

• Conduct thorough inspections and tests on fire suppression systems, including kitchen hood suppression systems according to the requirements outlined in NFPA 17, NFPA96, and other applicable codes and standards
• Perform routine maintenance activities on fire suppression system components, including cylinders, nozzles, release mechanisms, and control panels, in accordance with NFPA standards and manufacturer specifications
• Test and recharge agent cylinders as necessary, ensuring that they are properly pressurized and filled with the appropriate extinguishing agent
• Identify and troubleshoot issues with fire suppression systems, such as leaks, pressure problems, or malfunctioning components, and implement corrective actions as per NFPA requirements
• Repair and replace fire suppression system components as needed, ensuring compliance with NFPA standards and manufacturer specifications
• Cook up with clients to schedule service visits and communicate recommendations for system improvements or upgrades based on NFPA requirements
• Inspect and maintain gas cylinders, including hydrostatic testing, refilling, and reinstallation, following NFPA standards and manufacturer specifications
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality
• Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures

Requirements

High school diploma or equivalent required. Associate’s degree in Fire Protection Technology, Mechanical Engineering, or a related field preferred.

Minimum of 2 years of experience in fire suppression system maintenance and/or installation, with a focus on kitchen hood systems.

Must have a valid driver's license and reliable transportation.

Must be able to pass a background check and drug screening.

Must be able to work flexible hours, including evenings and weekends, as needed.

Must be able to lift up to 50 pounds and stand for extended periods of time.

Must be able to work in a fast-paced, high-pressure environment.

Must be able to read, write, and speak English fluently.

Must be able to operate a variety of tools and equipment, including but not limited to, pneumatic tools, welding equipment, and fire suppression system diagnostic tools.

Must be able to follow written and verbal instructions.

Must be able to work independently and as part of a team.

Must be able to communicate effectively with clients, customers, and co-workers.

Must be able to work in a variety of weather conditions and environments.

Must be able to adhere to safety guidelines, protocols, and procedures.