Fire Suppression Service Technician

Key Responsibilities

• Conduct thorough inspections and tests on fire suppression systems, including kitchen hood suppression systems according to the requirements outlined in NFPA 17, NFPA96, and other applicable codes and standards
• Perform routine maintenance activities on fire suppression system components, including cylinders, nozzles, release mechanisms, and control panels, in accordance with NFPA standards and manufacturer specifications
• Test and recharge agent cylinders as necessary, ensuring that they are properly pressurized and filled with the appropriate extinguishing agent
• Identify and troubleshoot issues with fire suppression systems, such as leaks, pressure problems, or malfunctioning components, and implement corrective actions as per NFPA requirements
• Repair and replace fire suppression system components as needed, ensuring compliance with NFPA standards and manufacturer specifications
• Cook up with clients to schedule service visits and communicate recommendations for system improvements or upgrades based on NFPA requirements
• Inspect and maintain gas cylinders, including hydrostatic testing, refilling, and reinstallation, following NFPA standards and manufacturer specifications
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality
• Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements
• Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job-related notes, to prepare and deliver repair estimates in a timely manner
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures

Requirements

High school diploma or equivalent required. Associate’s degree in Fire Protection Technology, Mechanical Engineering, or a related field preferred. Must have a valid driver’s license and reliable transportation.

Qualifications

Must be able to pass a background check and drug test. Must possess a valid OSHA 10-hour Construction Safety Training Card. Must have a minimum of 2 years of experience in fire suppression systems, preferably in a commercial setting. Must be able to work flexible hours, including evenings and weekends, as needed. Must be able to lift up to 50 pounds and stand for extended periods of time.

Skills

Strong mechanical aptitude and troubleshooting skills. Knowledge of NFPA standards and industry best practices. Proficiency in Microsoft Office Suite. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Ability to work in a fast-paced, high-pressure environment.

Pay

$16.80/hour - $42.00/hour

Schedule

Flexible schedule to accommodate client needs, including evenings and weekends.