Fire Sprinkler Estimator
This position is hybrid.
About the role
Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives. As a Fire Sprinkler Estimating Coordinator, you will prepare cost estimates and proposals for the correction of impairments and deficiencies identified during ITM services on Fire Protection Equipment (Fire Sprinkler Systems, Fire Pumps, Backflow Preventers, etc.).
Responsibilities
- Prepare cost estimates and proposals based on information provided by field technical personnel.
- Understand the end product/result and determine the correct solution that best meets the customer’s needs while maintaining code compliance and equipment operability.
- Prepare proposals with supporting cost estimates and send them to the customer, client services manager, and appropriate field personnel.
- Track and follow up on customer correspondence to secure approval for needed repair work.
- Coordinate with Supervisor and other team members to identify source and cost of repair parts and/or services when necessary.
- Prepare turnover documentation for transmittal to local service coordinators to ensure proper completion of work.
- Track and maintain assigned proposals and purchase orders.
- Report unresponsive customers or delayed approvals to Field Quote Center Supervisor for escalation.
- Provide feedback on methods and means to streamline processes and improve throughputs.
- Deliver outstanding customer service and support.
- May be required to travel 10% for training.
Requirements
- High school diploma or state-recognized GED.
- Demonstrated knowledge/aptitude of Fire Sprinkler Systems, Fire Pumps, Backflow Preventers, and other Fire Systems based on applicable technical work experience or combination of technical and in-office experience (inspector, technician, construction, sales, administration, project management, etc.).
- NICET II Certification or equivalent in Fire Sprinkler Systems, Fire Alarm Systems, and/or Special Hazards Systems.
- Demonstrated proficiency with Microsoft Office Suite and PC skills.
- Ability to work in a home-based, virtual environment.
- Demonstrated ability to communicate effectively/professionally (verbal and written) and provide quality customer service to remote customers, field technicians, and operation teams.
- Demonstrated ability to multitask and prioritize workload.
- Must be 18 years of age and possess a valid driver’s license with limited violations; must meet eligibility requirements to participate in Siemens’ fleet vehicle program.
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.
Preferred Qualifications
- Associate’s degree or bachelor’s degree in Fire Protection Engineering.
- Fire Protection System Certifications from Manufacturers or Major Universities.
- State or local Fire Sprinkler Technician/Inspector/Designer/Backflow Licenses.
- Field Technical Experience in the Fire Alarm, Fire Sprinkler, and/or Life Safety Industries.
- Experience in a call center environment.
- Demonstrated understanding of business processes, standard practices, tools, and financial systems in support of commercial building fire and security systems.
- Estimating and/or sales experience in the Fire Alarm, Fire Sprinkler, Life Safety, or related Industries.
About Siemens
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences.
Benefits
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here.
Pay
The pay range for this position is $47,053 - $80,662 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.