Fire Protection Onsite Service Tech III - LSS (NICET preferred)

Why Join Our Team?

We embrace diversity and foster an inclusive environment where each associate brings unique contributions. We offer comprehensive benefits including medical, dental, and vision insurance, a 401(k) plan with a company match, and various paid time off options.

Job Qualifications

• High School or GED
• Minimum 3 Certification in a fire protection related field
• NICET II or greater
• Fire Alarm & Ext A
• 2-4 years' experience in relevant field
• RME-I (if applicable)
• Mechanically inclined
• Advance communication, initiative, and problem-solving skills
• Relevant experience in installation and/or maintenance, repair, and service of Life Safety Systems and equipment
• Current Motor Vehicle License with good driving record
• Commercial Driver's License required if carrying loads of hazardous materials
• Proficient with hand tools
• Able to complete repairs and maintenance of equipment in a timely and accurate manner
• Able to provide assistance, advise, and training to Vallen associates and plant personnel
• Able to assist warehouse personnel with order fulfillment if needed
• Must pass drug & alcohol screen, physical exam, and background check

Essential Job Duties and Responsibilities

• Provide quality of service to our customers
• Assist assigned HTS technicians with proper training in Vallen standard operating procedures
• Provide customer service in the area of installation and/or ITM of Life Safety Systems
• May have job coordination responsibilities in the absence of a Technician Lead
• May lead other technicians within area of expertise
• May be responsible for interacting with the customers to coordinate job activities
• Ensure all documentation associated with assigned tasks is filled out accurately, completely, and turned in for proper invoicing
• Ensure all required copies provided to the customer upon servicing equipment
• Knowledgeable of all regulatory standards pertaining to assigned duties, i.e., State, OSHA, and NFPA regulations, etc.
• May be responsible for Parts & Equipment requests for specific assigned jobs
• Maintain accurate inventories related to job and maintenance orders
• Always exhibit safe work practices
• Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders, and distributing to sales associates for processing
• May include the use of company provided assets such as but not limited to: Company Vehicle, Inventory, Safety Equipment, Laptop, BR Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card, and/or Credit Card
• Associate is required to maintain proper care of all assets as defined by Vallen policies
• May have immediate supervision over a tech service unit

Work Environment & Physical Demands

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position. Working conditions will vary with service work being performed indoors and out in the field. Possibility of working in hazardous environments when working within a plant which would require safety precautions and appropriate equipment. Ability to work in climatic weather (cold/heat) during day or night operations. Regularly required to talk and hear. Occasional lifting of items weighting a maximum of 55 lbs. Ability to climb stairwells up to 15 levels high. Ability to ascend and descend ladders (step, extension, cage) up to 24' high. Able to walk at a normal pace for up to 15 continuous minutes. Able to work from a standing position for 8-10 hours. Bending, climbing, and stooping as needed for access of equipment to repair and service. Pass all test requirements to be approved to work offshore (if applicable).