Fire Life Safety Sales Executive
About Us
Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is the nation’s leading fire protection company and a full-service provider for fire detection, suppression, and security. Our capabilities include design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale, operating over 70 locations in more than 20 states.
We’re proud of our reputation for quality work completed by our talented and experienced workforce. Summit Fire & Security supports trade skills and workforce development through Recognized Apprenticeships, on-the-job training (OJT) programs, and continued education. Many of our leaders chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools.
We offer professional development opportunities, including reimbursement for certain career development programs and potential bonuses for specific certifications. Our core values are Passion for life safety, Integrity, Partnership with customers and community, and Operational excellence (PIPE).
About the Role
The Fire Life Safety Sales Executive is responsible for prospecting and developing new customers, including upselling and multi-line development of services. This role involves providing and negotiating pricing for inspection contracts and working closely with the Regional Sales Manager, Service Manager, and Service Operations Staff to ensure customer satisfaction. This position is a key part of our Service Department Team.
Responsibilities
- Proactively engage in sales calls to new prospective customers to build the Inspection and Service business by adding new customers to the existing portfolio (e.g., door-to-door cold calling, completing call blocks, creating vertical target lists).
- Proactively engage in sales calls to current customers to expand service offerings (upsell).
- Identify and pursue conversion opportunities by turning construction installation customers into service customers.
- Maintain a sufficient pipeline of activity to meet sales goals, understanding that success is a byproduct of generating activity.
- Manage all sales activity within assigned Salesforce account or other sales tracking systems, recording customer and prospect information with sufficient detail and monitoring proposal timelines.
- Follow up on pending proposals in a timely manner to explain scope, answer questions, and advance opportunities through the sales cycle.
- Understand company pricing approaches for inspection sales using Excel or company-provided estimating tools, including contractual terms and conditions of ITM agreements.
- Represent the organization at industry meetings (e.g., Building Owners Management Association), customer visits, and customer entertainment, which may occur outside normal business hours.
- Stay informed of market opportunities through sales calls, networking, and updates to local fire code requirements.
- Assist the Service Manager and department with re-signing existing customers as needed.
- Advance industry technical knowledge through internal training, ride-alongs with field personnel, and reviewing technical materials.
- Work directly with the Branch Manager, Regional Sales Manager, and Service Manager to assess customer relationships and profitability.
- Perform other duties as assigned.
Requirements
- High School Diploma or GED (required).
- Associate’s or Bachelor’s degree in Business or related field (preferred).
- 3-5 years of sales or fire protection industry experience (required).
- 2 years of experience reading electronic blueprints and using Salesforce (preferred).
- 2 years of experience operating a computer and using Microsoft Office (required).
- Ability to effectively read, write, and communicate in English with employees, customers, and board members.
- Valid driver’s license with an acceptable driving record and reliable transportation (required).
- Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, including customer-specific requirements based on contractual agreements.
- Frequent travel required, up to 50%.
Physical & Work Environment Requirements
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.
- While performing the duties of this job, the employee is required to sit and stand for long periods.
- Occasionally required to drive, bend, kneel, balance, lift up to 20 lbs, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist.
- Consistently required to work indoors in an office or remote setting, alone or with others.
- Frequent travel required.
- Occasionally required to wear appropriate personal protective equipment as mandated by company safety policies.
Benefits
- Paid Vacation and Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plan with Company Match
- Flexible Spending Accounts
- Long-Term Disability (Employer Paid)
- Short-Term Disability (Employer Paid)
- Additional Voluntary Ancillary Benefits (e.g., Accident and Hospital Indemnity)
- Life Insurance for Team Members and Dependents
- Employee Assistance Program
- Employee Referral Program
Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, and an industry-leading benefits package for eligible employees.