Fire General Manager

Job Summary

The Fire General Manager is responsible for leading and managing all aspects of a full-service fire protection operation. This position oversees both sales & operations to ensure efficiency, profitability, and alignment with strategic goals.

Supervisory Responsibilities

• Directly manages a team of leaders.
• Responsible for hiring, coaching, developing, and managing performance for direct reports.

Essential Job Functions

• Oversee daily operations across all departments, ensuring efficiency and productivity.
• Establish, monitor, and analyze key performance indicators (KPIs) to assess business performance.
• Prepare and manage annual budgets, forecasts, and financial reports.
• Analyze financial performance and implement corrective actions as needed.
• Develop and implement operational strategies that align with the company’s vision, mission, and goals.
• Identify new business opportunities, markets, and partnerships to drive growth.
• Maintain strong relationships with stakeholders, vendors, and customers to ensure excellent service and satisfaction across all touchpoints.
• Recruit, train, mentor, and evaluate direct & indirect reporting team members.
• Foster a positive work environment that encourages teamwork, innovation, and professional growth.

Experience & Qualifications

• Bachelor’s degree in business administration or related field.
• 5+ years of progressive management experience, preferably in a B2B service industry, construction industry or other applicable fields.
• Proven track record of driving growth, improving efficiency, and leading diverse teams.
• Strong financial acumen and budget management skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Professional license/certification may be required in some markets.

Physical Requirements

• Prolonged periods of sitting, standing, walking, and talking on the phone, attending virtual online meetings, and working on a computer.
• Must be able to lift up to 25 pounds at times.
• Must be able to operate a motor vehicle and travel when needed.

Experience & Qualifications

• Maintain a valid driver's license, auto insurance, and ability pass a drug and background check.