Fire Alarm Technician

Job Summary

The purpose of the Fire Alarm Technician position is to install, troubleshoot, service and repair fire alarm systems, and other fire and life safety products with minimal supervision.

Troubleshooting and Repair

• Troubleshoot fire alarm systems to determine faults, including ground faults.
• Repair or replace damaged fire alarm components such as FACP, power supplies, and alarm-initiating devices.
• Demonstrate knowledge of various manufacturers' clean agent and high-pressure suppression systems.
• Properly use tools and test equipment (e.g., multimeter, megger, programming laptop, lifts) to repair or replace fire alarm and suppression components.
• Maintain comprehensive working knowledge of fire alarm codes and standards.
• Apply programming and software skills across multiple fire alarm platforms when removing or replacing components.
• Safely follow procedures for handling, removing, and replacing explosive actuators such as squibs and gas cartridge actuators.

Communication and Customer Interaction

• Communicate professionally with internal and external customers and offsite monitoring companies.
• Arrive punctually to assigned work locations and complete scheduled projects in a timely manner.

Documentation and Compliance

• Use Field Service Lightning to track work orders, materials, and time on the job.
• Complete all required documentation on work orders.
• Understand and follow SFP’s Safety Program, SDS Book, and Hazard Communication Program.
• Participate in weekly toolbox talks and maintain awareness of all safety documentation for each project.

Vehicle Maintenance and On-Call Rotation

• Maintain company-provided vehicle in clean and compliant condition.
• Participate in on-call rotation as required to support emergency service requests.

Training and Development

• Attend periodic seminars and training sessions to stay current with technology, codes, and standards.
• Train service technician trainees in applicable fire protection tasks.

Physical and Work Environment Requirements

• Reasonable accommodation may be made to enable individuals with disabilities to perform Essential Job Duties.
• Physical Requirements: Frequently bend, ascend and descend step stools, ladders and stairs, kneel, lift >50lbs, reach above and below shoulders, stand and walk for extended periods of time.
• Work Environment: Regularly work outside, exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Occasionally work indoors in an office setting, work alone and with others.

Qualifications

• Education, Training, Certifications: High School Diploma or equivalent, required. NICET or state specific certification, preferred.
• Experience, Knowledge, Skill Requirements: 2 years’ experience in Fire Life Safety Industry experience, specifically in Fire Alarm, required. NICET Level 1 Fire Alarm Certification, strongly preferred. Communication Skills: Must have the ability to effectively read, write and communicate in English with employees and customers. Systems and Software Skills: 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred. 2 years of professional computer skills, preferred.

About Us

We are interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year. Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be right for you!

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

Core Values

PIPE We are PASSIONATE about life safetyWe have INTEGRITY (Do the right thing)We work in PARTNERSHIP with our customers and communityWe constantly strive for OPERATIONAL EXCELLENCE (Do things right)