Fire Alarm Systems Engineer

About the role

Design and quote innovative and reliable technology solutions by assessing customer needs and requirements. Develop effective fire alarm and life safety system designs that align with industry standards and customer expectations.

Responsibilities

• Consulting: Act as the professional technical expert in sales situations by consulting with customers, recommending solutions, and demonstrating products. Identify key customer needs and produce a solution that best meets those needs.
• Site Assessments: Conduct site assessments to document current device locations, assess system status, make recommendations that align current technology with the client's policies and procedures, and provide a technology roadmap.
• Presentations: Effectively and professionally demonstrate products and communicate solutions to large groups of customers in a variety of settings.
• Designs: Design systems that best fit the customers' needs independent of price, and communicate the features, benefits, and business value of the solution.
• Quotes: Provide accurate, timely quotes with appropriate detail to effectively present solutions to customers.
• Job Files: Produce detailed and accurate project documentation that enables the Operations team to successfully implement the project.
• Training: Maintain knowledge of industry/technology and achieve required industry certifications in accordance with CEC policy.
• Other duties as assigned.

Results Expectations

• Achieve individual quote and order targets.
• Achieve engineering and CAD hours booked targets.
• Maintain unfunded change order quote turnaround of greater than 90% by customer due date.

Requirements

• Two‑year degree from an accredited college, university, or technical institution with coursework in communications, business, or technology, or substitute 2 years pertinent experience for each year of education.
• Four years of working experience with fire alarm systems.
• Valid driver’s license.

Personal Attributes

• Strong interpersonal skills; ability to communicate and lead at all organizational levels and with remote staff.
• Strong problem‑solving and creative skills; sound judgment based on accurate, timely analyses.
• Excellent presentation skills for both large and small groups.
• High level of integrity, dependability, urgency, and results orientation.

Skills

• Strong knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
• Proficiency with PC in a Windows environment; strong working knowledge of Excel preferred.

Physical, Mental, and Environmental Requirements

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Effective English language communication (talking and hearing).
• Physical activities: standing, walking, climbing, sitting, using hands and fingers; light lifting, reaching, grasping, and carrying.
• Vision requirements: close, distance, color, depth perception, and focus adjustment.
• Above‑average intellectual ability and excellent judgment for problem solving and troubleshooting.
• Work environment: primarily a private office with moderate noise; occasional outdoor work subject to seasonal temperature fluctuations.