Fire Alarm Service Technician, Senior
Century Fire Protection · Duluth, GA · 2 days ago
Information TechnologyFull-time
Essential Duties and Responsibilities
- Perform advanced inspections, testing, and maintenance of fire alarm systems in compliance with NFPA 72 and local codes.
- Troubleshoot and repair complex fire alarm systems, panels, networks, and devices.
- Diagnose system deficiencies, determine corrective actions, and complete repairs efficiently.
- Interface directly with customers, building owners, and AHJs regarding system performance and compliance.
- Complete detailed service reports, inspection documentation, and deficiency reports accurately and timely.
- Provide technical guidance and mentoring to Fire Alarm Technician I and II personnel.
- Assist with system upgrades, retrofits, and special projects.
- Support emergency service calls and on-call rotation as required.
- Maintain tools, test equipment, vehicles, and inventory.
- Ensure compliance with OSHA standards and company safety policies.
Education And/or Experience
- High school diploma and 5-7+ years of fire alarm service or installation experience.
- NICET Level III or IV in Fire Alarm Systems preferred (or ability to obtain).
- Advanced knowledge of fire alarm systems, components, and diagnostics.
- Strong working knowledge of NFPA 72, NFPA 70 (NEC), and local AHJ requirements.
- Ability to read and interpret complex wiring diagrams, plans, and specifications.
Computer Skills
- Microsoft Office applications.
- Proficiency with fire alarm panels, devices, and testing equipment.
- Able to use mobile service software, smartphones, and basic computer applications.
- Familiarity with system manufacturers such as Notifier or equivalent preferred.
Physical Demands
- Frequent standing, walking, climbing ladders, and working in confined spaces.
- Ability to work at heights and in occupied buildings.
- Ability to lift and carry up to 50 lbs.
- Field-based role at commercial, industrial, and multi-family properties.
- Exposure to varying weather conditions, noise, and electrical environments.
- On-call rotation and occasional overtime may be required.