Fire Alarm Service Technician- Nashville
Eagle Fire Inc. · Nashville, TN · 1 wk ago
Information TechnologyFull-time
Fire Alarm Service Technician- Nashville Eagle Fire - Nashville, TN, United States Tagged: Alarm, Low Voltage About Us Since 1987, Eagle Fire Inc. has been a trusted leader in fire protection services, specializing in fire sprinkler systems, fire alarms, special hazards, and life safety solutions for commercial, industrial, government, and mercantile facilities. Join Our Growing Team As we expand throughout VA, NC, SC, GA, AL, TN, and TX, we’re committed to enhancing scheduling efficiency and customer response times. Join our team and advance your career in fire protection and life safety. Why Work With Us? In addition to standard benefits, new employees enjoy Eagle Fire Perks: $2,000 Employee Referral ProgramApprenticeship opportunitiesBoot Reimbursement (1x a year)Employee Assistance Program10 Paid HolidaysNICET Test ReimbursementTuition ReimbursementUniforms Provided Job Description The Fire Alarm Service Technician tests, repairs, and inspects fire detection systems. He or she must provide exceptional service to both internal and external customers. The ideal candidate for this position has a high school diploma or GED, a minimum of two years of experience in fire protection systems, and has a minimum of Level II NICET certification (or can obtain Level II certification within the first eighteen months of employment). An equivalent combination of education/training and experience will be considered. He or she must meet the physical requirements specified in the Qualifications section. Effective oral and written skills, good time management and customer service skills, and professional dress, speech, and behavior are all required for this position. This position is based in Charlotte, NC, with travel to client sites required. Responsibilities Performs installation, programming, repair, testing, and inspection of fire detection and signaling systems on a scheduled basisCompletes all services following manufacturer instructions, related codes/standards, and Company policies and proceduresSchedules inspections with customers as requiredProvides documentation of inspections for Company records, customer records, authorities with jurisdiction, and any other entity requiredCommunicates discrepancies, necessary system repairs, and other important issues to the Company and the customerFollows up to ensure that suggested repairs to systems are performedMarkets EFI services to existing and potential customersTrains Technician Trainees as assignedCommits to work until obligations are met, which may result in overtimeUses authority and makes decisions and to ensure successful transactions and satisfy customersHandles each transaction in a way that positively spreads our Company's reputationPerforms administrative duties as necessary, i.e., completing timesheets, time and material reports, and any other reports requiredCompletes continuing education necessary to maintain current certifications and/or licenses as required for positionAdheres to ALL Company Standards and Procedures, including the Controlled Substances and Alcohol StandardWorks safely using good judgment and by following all Company safety policies and work procedures and uses authority to stop an unsafe actPerforms other related duties as required Qualifications Education, experience, and certification as specified in the job description (or equivalent combination)Exhibits characteristics consistent with encouraging Team conceptExcellent communication skills, verbal and writtenAble to speak, read, and write English fluentlyHas practical knowledge of fire protection codes and standardsExcellent customer service skillsSelf-starter with the ability to work aloneExcellent organizational skillsValid drivers license and acceptable driving recordAble to handle multiple projects and identify prioritiesAble to interact well with all levels of individuals, internally and externallyPositive and professional demeanor with the ability to handle change, resolve conflict, and solve problems as they arise with minimal directionAble to lift and move objects weighing up to 100 pounds, work from heights above 10 feet, and work in confined areasAble to stand for long periods of time and to lift, crouch, reach, handle, push, and pullAble to drive a vehicleAble to travel and stay out of town as neededAble to operate and efficiently use measuring instruments and gauges and assorted industry related devicesAble to work in extremely cold and extremely hot temperaturesAble to work while exposed to loud sounds and noise levels Build Your Career We don’t just fill jobs — we build careers. At Eagle Fire, you’ll gain exposure to complex systems, receive support for certifications and licenses, and have clear opportunities to grow into lead roles, service tech positions, or specialty teams. In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program. Eagle Fire Inc. is an Equal Opportunity Employer. Job # 587