Fire Alarm & Security Technician

About the role

The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision.

Responsibilities

• Install, troubleshoot, service and repair fire alarm and security systems and other fire and life safety products with minimal supervision
• Use required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components
• Maintain comprehensive working knowledge of fire alarm codes and standards
• Program and use software with a variety of fire alarm systems when removing or replacing components
• Troubleshoot to determine faults including ground faults with fire alarm systems
• Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
• Safely follow and perform procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators
• Communicate with internal and external customers as well as offsite monitoring companies in a professional manner
• Be punctual to required work locations and complete scheduled projects in a timely manner
• Use Field Service Lightning to track work orders, materials needed, time on job, etc.
• Complete documentation on work orders
• Understand and follow SFS’s Safety program, SDS book, Hazardous communication program, policies and procedures
• Participate in weekly Toolbox talks
• Maintain knowledge of all related safety documentation on each project
• Ensure company-provided vehicle is clean and well maintained as required by company policies
• Be placed in on-call status as required by location to handle emergency service requests
• Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes
• Train service technician trainees in all applicable aspects of fire protection

Qualifications

Education, Training, Certifications

• High School Diploma or equivalent, required
• NICET or state-specific certification, preferred

Experience, Knowledge, Skill Requirements

• 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required
• NICET Level 1 Fire Alarm Certification, required
• 2 years of professional computer skills, preferred

Communication Skills

• Ability to effectively read, write and communicate in English with employees and customers

Systems and Software Skills

• 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred

Other Qualifications

• Valid driver’s license with acceptable driving record required
• Ability to comply with SFS’s Drug and Alcohol policy and Background screening requirements
• Ability to travel 90% of the time, locally

Physical & Work Environment Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.

Physical Requirements

• Frequently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift less than 50 lbs, reach above and below shoulders, stand and walk for extended periods of time
• Required to see in color, close and far distances, peripheral, depth, and adjust focus
• Occasionally required to balance, crouch, drive, kneel, lift more than 50 lbs, sit, stoop, twist, and work at heights

Work Environment

• Regularly required to work outside and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise
• Occasionally required to work indoors in an office setting, work alone and with others
• Must consistently wear all appropriate personal protective equipment as required by company safety policies while visiting locations

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program