Fire Alarm & Security Technician

About the role

The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision.

Responsibilities

• Knowledge of different manufactures clean agent and high-pressure suppression systems.
• Appropriate use of required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components.
• Comprehensive working knowledge of fire alarm codes and standards.
• Programing and software knowledge with a variety of fire alarm systems that is used when removing or replacing components.
• Troubleshoot to determine fault or faults to include ground faults with fire alarm systems.
• Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
• Safely follow and perform procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators.
• Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
• Use Field Service Lightning to track work orders, materials needed, time on job, etc.
• Complete documentation on work orders.
• Understand and follow SFS’s Safety program, SDS book, Hazardous communication program, policies and procedures. Participate in weekly Toolbox talks.
• Ensure company provided vehicle is clean and well maintained as required by company policies.
• Alarm Technicians will be placed in on-call status as required by location to handle emergency service requests.
• Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
• Train service technician trainees all applicable aspects of fire protection.

Requirements

• 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, required.
• 2 years of professional computer skills, preferred.
• Communication Skills Must have the ability to effectively read, write and communicate in English with employees and customers.
• Systems And Software Skills 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.

Qualifications

• High School Diploma or equivalent, required.
• NICET or state specific certification, preferred.

Other duties may be assigned.

About Us

We are interested in hiring individuals who are passionate about life safety, have integrity, work in partnership with our customers and community, and strive for operational excellence. We are a full-service provider for fire detection, suppression, and security with a wide range of capabilities including design, installation, testing, inspections, and maintenance. We serve customers across various verticals on a local, regional, and national scale. We are proud of our reputation for quality work and our talented and experienced installation workforce. We are a dynamic organization with numerous growth opportunities spanning over 70 locations in more than 20 states. We are consistently recognized for service excellence in the fire protection industry. We support trade skills and workforce development through apprenticeships and on-the-job training programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. We encourage initiative, independence, diversity, and personal career growth. We strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment.

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

Core Values

PIPE
We are PASSIONATE about life safety.
We have INTEGRITY (Do the right thing).
We work in PARTNERSHIP with our customers and community.
We constantly strive for OPERATIONAL EXCELLENCE (Do things right).