Fire Alarm & Security Technician

About the role

The Fire Alarm & Security Technician position installs, troubleshoots, services, and repairs fire alarm and security systems, and other fire and life safety products with minimal supervision. Essential duties include programming and troubleshooting various fire alarm systems, repairing or replacing components, and communicating professionally with customers and offsite monitoring companies.

Responsibilities

• Knowledge of different manufacturers' clean agent and high-pressure suppression systems.
• Use of required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc., to repair or replace fire alarm and suppression system components.
• Comprehensive working knowledge of fire alarm codes and standards.
• Programming and software knowledge with a variety of fire alarm systems.
• Troubleshooting to determine fault or faults, including ground faults with fire alarm systems.
• Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
• Safely follow and perform procedures to handle, remove, and replace explosive actuators such as squibs and gas cartridge actuators.
• Communicate with internal and external customers and offsite monitoring companies in a professional manner.
• Track work orders using Field Service Lightning, document work orders, and understand and follow SFS's Safety program, SDS book, Hazardous communication program, policies, and procedures.
• Participate in weekly Toolbox talks, ensure company-provided vehicle is clean and well-maintained, and be placed in on-call status for emergency service requests.
• Periodically attend seminars or similar education/training sessions to stay updated on latest technology, codes, and standards changes.
• Train service technician trainees on all applicable aspects of fire protection.

Requirements

• 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, required.
• 2 years of professional computer skills, preferred.
• Effective reading, writing, and communication skills in English with employees and customers.
• 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
• Valid driver’s license with acceptable driving record required.
• Must comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may include customer-specific requirements based on contractual agreements.
• Able to travel 90% of the time, locally.

Qualifications

• High School Diploma or equivalent, required.
• NICET or state specific certification, preferred.
• Experience, Knowledge, Skill Requirements: 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required. NICET Level 1 Fire Alarm Certification, required. 2 years of professional computer skills, preferred. Effective communication skills, required. Systems and Software Skills: 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

Company Information

Summit Fire & Security is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states. Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth. Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.