Fire Alarm & Security Technician

About the role

The Fire Alarm & Security Technician position installs, troubleshoots, services, and repairs fire alarm and security systems, and other fire and life safety products with minimal supervision. Essential duties include programming and troubleshooting various fire alarm systems, repairing or replacing components, and safely handling explosive actuators.

Responsibilities

• Knowledge of different manufacturers' clean agent and high-pressure suppression systems.
• Use of required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc.
• Repair or replace fire alarm and suppression system components.
• Troubleshoot to determine faults, including ground faults, with fire alarm systems.
• Communicate professionally with internal and external customers and offsite monitoring companies.
• Track work orders using Field Service Lightning, document work, and ensure company vehicles are clean and well-maintained.
• Follow SFS's Safety program, SDS book, Hazardous communication program, policies, and procedures.
• Participate in weekly Toolbox talks and train service technician trainees.
• Handle emergency service requests as required.
• Attend seminars or similar education/training sessions to stay updated on technology, codes, and standards changes.
• Train service technician trainees on applicable aspects of fire protection.

Requirements

• High School Diploma or equivalent, required.
• NICET or state-specific certification, preferred.
• 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, required.
• 2 years of professional computer skills, preferred.
• Effective reading, writing, and communication skills in English.
• 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
• Valid driver’s license with acceptable driving record required.
• Compliant with SFS’s Drug and Alcohol policy and Background screening requirements.
• Able to travel 90% of the time, locally.

Qualifications

• Education, Training, Certifications: High School Diploma or equivalent, required. NICET or state specific certification, preferred.
• Experience, Knowledge, Skill Requirements: 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required. NICET Level 1 Fire Alarm Certification, required. 2 years of professional computer skills, preferred.
• Systems and Software Skills: 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
• Other Qualifications: Valid driver’s license with acceptable driving record required. Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement. Must be able to travel 90% of the time, locally.

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program