Fire Alarm & Security Technician

About the role

The Fire Alarm & Security Technician position installs, troubleshoots, services, and repairs fire alarm and security systems, and other fire and life safety products with minimal supervision. Essential duties include troubleshooting, repairing or replacing components, programming systems, communicating with customers, and handling emergencies.

Responsibilities

• Troubleshoot to determine fault or faults to include ground faults with fire alarm systems.
• Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
• Knowledge of different manufacturers' clean agent and high-pressure suppression systems.
• Appropriate use of required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components.
• Comprehensive working knowledge of fire alarm codes and standards.
• Programming and software knowledge with a variety of fire alarm systems that is used when removing or replacing components.
• Safely follow and perform procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators.
• Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
• Be punctual to required work locations and complete scheduled projects in a timely manner.
• Use Field Service Lightning to track work orders, materials needed, time on job, etc.
• Complete documentation on work orders.
• Understand and follow SFP’s Safety program, SDS book, Hazardous communication program, policies and procedures.
• Participate in weekly Toolbox talks.
• Ensure company provided vehicle is clean and well maintained as required by company policies.
• Alarm Technicians will be placed in on-call status as required by location to handle emergency service requests.
• Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
• Train service technician trainees on all applicable aspects of fire protection.

Qualifications

• High School Diploma or equivalent, required.
• NICET or state specific certification, preferred.
• 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, strongly preferred.
• Effective reading, writing, and communication skills in English with employees and customers.
• Professional computer skills, preferred.
• Valid driver’s license with acceptable driving record required.
• Must comply with SFP’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Occasional travel up to 20%.

Physical & Work Environment Requirements

• Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
• Physical Requirements: Bend, ascend and descend step stools, ladders and stairs, kneel, lift >50lbs, reach above and below shoulders, stand and walk for extended periods of time.
• Work Environment: Regularly work outside, exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Occasionally work indoors in an office setting, work alone and with others.
• Personal Protective Equipment: Must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.