Fire Alarm & Security Technician

About the Role

The Fire Alarm & Security Technician position involves installing, troubleshooting, servicing, and repairing fire alarm and security systems, as well as other fire and life safety products with minimal supervision.

Responsibilities

• Troubleshoot fire alarm systems to determine faults, including ground faults.
• Repair or replace damaged fire alarm components such as FACP, power supply, and alarm-initiating devices.
• Maintain knowledge of different manufacturers' clean agent and high-pressure suppression systems.
• Use required tools and test equipment (e.g., multi-meter, megger, laptop for programming, lifts) to repair or replace fire alarm and suppression system components.
• Apply comprehensive working knowledge of fire alarm codes and standards.
• Program and use software for a variety of fire alarm systems when removing or replacing components.
• Safely handle, remove, and replace explosive actuators such as squibs and gas cartridge actuators.
• Communicate professionally with internal and external customers, as well as offsite monitoring companies.
• Be punctual and complete scheduled projects in a timely manner.
• Use Field Service Lightning to track work orders, materials needed, and time on job.
• Complete documentation on work orders.
• Understand and follow SFP’s Safety program, SDS book, Hazardous Communication Program, policies, and procedures.
• Participate in weekly Toolbox talks and know the location of all related safety documentation on each project.
• Maintain company-provided vehicle in clean and well-maintained condition as required by company policies.
• Serve in on-call status as required to handle emergency service requests.
• Attend seminars or training sessions to stay updated on the latest technology, codes, and standards changes.
• Train service technician trainees on all applicable aspects of fire protection.
• Perform other assigned duties.

Requirements

• High School Diploma or equivalent (required).
• NICET or state-specific certification (preferred).
• 2 years of Fire Life Safety Industry experience, specifically in Fire Alarm (required).
• NICET Level 1 Fire Alarm Certification (strongly preferred).
• Ability to effectively read, write, and communicate in English with employees and customers.
• 2 years of experience using business intelligence systems, Sage 300 CRE, or similar (preferred).
• 2 years of professional computer skills (preferred).
• Valid driver’s license with acceptable driving record (required).
• Ability to comply with SFP’s Drug and Alcohol policy and Background screening requirements, including customer-specific requirements based on contractual agreements.
• Occasional travel up to 20%.

Physical & Work Environment Requirements

• Frequently bend, ascend and descend step stools, ladders, and stairs; kneel; lift over 50 lbs; reach above and below shoulders; stand and walk for extended periods.
• Required to see in color, at close and far distances, peripheral vision, depth perception, and adjust focus.
• Occasionally balance, crouch, drive, kneel, lift over 50 lbs, sit, stoop, twist, and work at heights.
• Regularly work outside and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards, and noise.
• Occasionally work indoors in an office setting, alone, or with others.
• Consistently wear all appropriate personal protective equipment as required by company safety policies.

About Us

Summit Fire Protection is the nation’s leading fire protection company, offering a rewarding and satisfying career focused on saving lives. As a subsidiary of SFP Holding, Inc. (Summit Companies), we provide a full suite of fire detection, suppression, and security services, including design, installation, testing, inspections, and maintenance. We serve customers across various verticals on local, regional, and national scales.

With over 25 locations in more than 8 states, Summit Fire Protection is recognized for service excellence in the fire protection industry. We support trade skills and workforce development, with leadership involvement in NFPA code compliance committees, regional safety boards, and technical education in local schools. We encourage professional development through continued training, education, and certifications like NICET.

Our core values are represented by the acronym PIPE:

• Passionate about life safety
• Integrity (Do the right thing)
• Partnership with our customers and community
• Excellence in operations (Do things right)

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability (Employer Paid)
• Short-Term Disability (Employer Paid)
• Additional Voluntary Ancillary Benefits (e.g., Accident and Hospital Indemnity)
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program
• Extensive training opportunities and career advancement
• Competitive pay and bonus opportunities