Fire Alarm Sales Representative

About the role

The Fire Alarm Inside Sales Representative plays a crucial role in expanding new construction builds, TI's, and supporting long-term client relationships. This position focuses on consultative selling, identifying customer needs, preparing proposals, and closing sales while coordinating closely with service, installation, and operations teams.

Responsibilities

• Generate new sales opportunities through inbound leads, outbound calls, referrals, and marketing campaigns.
• Develop and maintain relationships with contractors, property managers, facility managers, business owners, and other decision-makers.
• Assess customer needs and identify life safety requirements.
• Prepare and present fire alarm system proposals, quotations, and service agreements.
• Collaborate with engineering, project management, and operations teams to develop accurate system designs and pricing.
• Recommend appropriate fire and security solutions.
• Develop and maintain a pipeline of sales opportunities.
• Follow up with leads in a timely and professional manner.
• Conduct discovery calls to understand customer requirements, site conditions, and compliance needs.
• Process all required paperwork for the contract. Provide sales and administrative coordination for all monitoring services.
• Assist branch administration personnel in invoicing all monitoring contracts, when needed.
• Maintain strong relationships with new and existing customers.
• Provide timely updates and communication throughout the sales process.
• Cookordination with Service Coordinators to ensure smooth scheduling and delivery.
• Assist customers with product questions and system capabilities.
• Provide timely and accurate entries into operating systems.
• Provide excellent customer service across all locations and accounts.
• Consult with various teams/management as necessary to ensure a positive experience and delivery of a quality product for the customer.
• Communicate with customers to effectively maintain and strengthen working relationships.
• Attend meetings and provide reporting and regular status updates to management.
• Implement continuous improvement projects to standardize and streamline activities and protocols.
• Support corporate initiatives and company profitability targets.

Requirements

• Sales experience in fire alarm, security, or low-voltage systems.
• Knowledge of fire alarm, CCTV, access control, or burglar systems preferred.
• Strong communication and customer service skills.
• Ability to understand technical products and explain them clearly.
• Strong organizational and follow-up skills.
• Experience with CRM systems or service management platforms.

Qualifications

• Education: Not specified.
• Other qualifications: Not specified.

Skills

• Technical knowledge of fire alarm, CCTV, access control, or burglar systems.
• Consultative selling skills.
• Customer service skills.
• Organizational and follow-up skills.
• CRM systems or service management platforms experience.

Benefits and Perks

• Excellent pay.
• Medical, dental, vision benefits.
• Company-paid life insurance.
• Company-paid short-term disability.
• 401K with employer match.
• Paid vacation and company holidays.
• Training and career development opportunities.
• Company vehicle (if job applicable).
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees.

Pay

$70,000 annually + commissions DOE

Schedule

N/A

Benefits

• Medical
• Dental
• Vision
• Company-paid life insurance
• Company-paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and career development opportunities
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees