Fire Alarm Sales Representative

E.M. Duggan, Inc. is seeking a driven and knowledgeable Fire Alarm Sales Representative to grow our fire alarm business across two key verticals: product specification with engineering firms and inspection, testing & maintenance (ITM) service contracts with building end users.

Responsibilities

• Engineer & Specification Sales
  • Build and maintain relationships with consulting engineers, MEP firms, and design professionals to ensure E.M. Duggan fire alarm products and systems are specified on new construction and renovation projects.
  • Conduct product presentations and lunch-and-learns with engineering firms to educate them on fire alarm system capabilities, code compliance, and competitive advantages.
  • Monitor project pipelines through engineering firms and architect networks to identify upcoming projects where fire alarm systems will be specified.
  • Provide technical support and resources to engineers during the design phase, including system layouts, riser diagrams, product data sheets, and code references (NFPA 72, Massachusetts State Building Code).
• End User / Service Contract Sales
  • Develop and grow a portfolio of fire alarm inspection, testing & maintenance (ITM) contracts with property managers, building engineers, facility directors, HOAs, and building owners.
  • Prospect and cold-call commercial building owners and property management companies to present the value of annual and semi-annual fire alarm testing programs in compliance with NFPA 72 and local AHJ requirements.
  • Conduct building surveys and site assessments to evaluate existing fire alarm systems and develop tailored service proposals.
  • Educate end users on code-required testing frequencies, system life-cycle management, and the benefits of preventive maintenance agreements (PMAs).
  • Negotiate and close service agreements, ensuring profitability while delivering competitive pricing.
  • Coordinate with the operations team to ensure seamless handoff of sold contracts for scheduling and execution.
  • Maintain ongoing client relationships to drive renewals, upsells (system upgrades, device additions, monitoring), and referrals.
• General Sales & Business Development
  • Meet or exceed assigned sales quotas and revenue targets for both specification and service contract sales.
  • Maintain an active sales pipeline using CRM software, tracking all leads, proposals, and contract status.
  • Prepare and deliver professional proposals, quotes, and presentations to prospective clients.
  • Attend industry events, trade shows (NFPA, AFAA, NECA), networking functions, and association meetings to expand the company's visibility and generate leads.
  • Stay current on fire alarm codes, technologies, industry trends, and competitor activity.
  • Provide regular sales reports and forecasts to management.
  • Collaborate cross-functionally with estimating, project management, and service teams to ensure customer satisfaction and project success.

Requirements

• 3–5 years of experience in fire alarm sales, fire protection sales, or related life safety/building systems sales.
• Strong understanding of NFPA 72 (National Fire Alarm and Signaling Code), NFPA 101, and Massachusetts fire alarm regulations.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, presentation, and negotiation skills.
• Ability to read and interpret construction drawings, fire alarm plans, and specifications.
• Self-motivated with the ability to work independently and manage a territory effectively.
• Valid driver's license and reliable transportation; willingness to travel throughout the Greater Boston area and surrounding regions.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Qualifications

• NICET certification in Fire Alarm Systems (Level I or higher).
• Existing relationships with consulting engineers, property management firms, or general contractors in the Greater Boston market.
• Experience with major fire alarm manufacturers (Notifier, Simplex, Edwards, EST, Honeywell, etc.).
• Knowledge of fire alarm monitoring services and central station operations.
• Massachusetts Electrical License (Journeyman or Master) is a plus.
• Experience selling preventive maintenance agreements (PMAs) or service contracts.
• Familiarity with Sage or similar construction/service management software.

Pay

$110,000 - $140,000

Schedule

Full-time, Monday through Friday, standard 8-hour shift, with flexibility to accommodate project needs.

Benefits

• Competitive base salary plus commission/bonus structure
• Company vehicle or vehicle allowance
• Comprehensive benefits package (health, dental, vision, life insurance)
• 401(k) with company match
• Paid time off and holidays
• Professional development and training support (NICET, manufacturer certifications)
• Opportunity to build and shape a growing division within an established, reputable commercial contractor