Fire Alarm Inside Sales Representative

About the Role

Responsible for providing quick response customer service sales based on incoming RFQs. Pre- and post-sales support for technical staff on electronic systems, quotations, product application. Accountable for being knowledgeable and articulate in the fire alarm systems offered and supported.

Responsibilities

• Cordially and quickly respond to customers' request for material quotes/sales.
• Review the construction websites for bidding opportunities.
• Follow sales opportunities in CRM and set up tasks and events to ensure new clients request quotes.
• Generate a comprehensive project description and scope of work for proposals.
• Responsible for surveying the customer job site to obtain information on the system environment prior to bid finalization.
• Work with Project Engineer to develop a comprehensive set of system drawings and project documentation for assigned projects.
• Actively participate in personal and professional development and maintain knowledge of current and new technologies that the company offers.
• Comply with company policies, as well as health and safety issues.
• Promote a team environment.
• Other duties as required or assigned.

Qualifications

• Shall possess NICET III.
• Strong management and organizational skills required.
• Must possess excellent verbal and written communication skills and interpersonal skills.
• Sales/Customer Service experience a plus.
• Must have the ability to manage multiple tasks simultaneously and adjust to shifting priorities.
• Must possess a strong sense of urgency.

Additional Skills and Abilities

• Must be responsible, self-motivated, self-starter, personable and well-organized.
• Superior customer service skills to deal with both internal and external customers.
• Strong interpersonal skills; ability to work with diverse groups.
• Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook.
• Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date.
• Must be able to effectively handle stressful situations.
• Must be able to read and effectively interpret general business documentation.
• Valid and current driver's license.