Finish Line Macy's Store Associate - Willowbrook Mall, Houston, TX

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service.

Why Join Us?

• Competitive pay and benefits, including retirement plans and employee discounts.
• Career growth opportunities for professional development and advancement.
• Dynamic, fast-paced, and rewarding work environment.
• Commitment to Diversity, Equity, and Inclusion (DE&I) initiatives.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Requirements

• Proven experience in retail or a similar role, with a track record of achieving sales targets preferred.
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills; ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Flexibility to work flexible hours, including weekends and holidays, as needed.
• Basic math skills and familiarity with POS systems.
• A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
• Availability to work on weekends and holidays as required.
• Consistent punctuality and regular attendance in line with company policies.
• Clear spoken English to effectively communicate with customers.
• Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.
• Must be at least 18 years or older (individuals 16 years or older may be eligible for hire in the following locations: AL, AZ, AR, CO, FL, GA, ID, IN, KS, KY, MD, ME, MN, MO, NC, NV, NH, NM, OH, OK, RI, SC, TN, TX, VA, WI, WY).

Physical Demands

• Prolonged standing (approximately 4 to 14 hours per day).
• Stooping and kneeling to place merchandise on customers’ feet, as well as reaching and pulling to stock merchandise on storage racks.
• May be required to climb a ladder or ascend/descend stairs to stock or acquire merchandise.
• Regularly lift items weighing 5–25 lbs; occasionally, weights may be higher.
• Good vision, including color differentiation.
• Work environment is a moderately noisy retail setting.